I’ve been a loyal customer at this shop for over 2 years, consistently buying vapes without any issues until recently. I purchased a Muha cart for the first time which turned out to be defective. I noticed it was leaking oil from both the bottom and mouthpiece. 4 days after I purchased it, I brought it back (literally leaking in my hand as I’m showing them) expecting at least some form of compensation. To my surprise, they refused to do anything about it. So I disputed the $50 charge, as anyone would for a defective product they barely got to use. Now, I’m apparently banned from the store for doing so. I understand if businesses are wary due to past experiences with other customers, but this is not how you treat someone who’s been supporting your shop for years with no prior issues. If a loyal customer brings in clear evidence of a faulty product, the right move is to help them—not penalize them.
Reviews
The best customer service and they have all you want so anybody want to smoke good stuff go there also they have Good Price
Joes smoke shop The best establishment, outstanding service and products in Cliffside park. Thank you for all that you all do as a team. Truly appreciate you. Loyal customer since 2023.
they have all what you need and the cheapest in the area and they stay open till 1am
This smoke shop is open until 1am friday and Saturdays. BY far the best in town. Great costumer service. Always stocked with geek bars . Crown bars, lavas, they pride in taking care of their costumers. Always best prices , they answer every question . Never going to another shop . This is the spot for all your smoking needs . The guy at night is amazing 👏👏👏
Joes Smoke Shop
415 Palisade Ave, Cliffside Park, NJ 07010





