Reviews

4.5(44 reviews)
Matthew Jindra Sr★★★★★

Cannot say enough about these guys! Absolutely thee best customer service in this business!!! In any Business, J is so professional, knowledgeable and just she all around great guy, they will order anything for you too if they don’t have it…

Cecile Puckhaber★★★★★

Love this store. Wish they would order the stuff I'm always looking for. The one guy who 2orks there says he will order my stuff and I go back and it's never ordered. But they do have a lot of coils, tanks etc. And I've never been treated unfairly and prices are not bad.

Mark Bieniek★★★★★

Xpress smoke shop is my number 1 go to smoke shop for everything I want or need. They are very reasonably priced and the employees there are extremely helpful and always happy to do so. I give 5 stars because they are a local small business who is doing a fantastic job.

Paul Rost★★★★★

Awesome shop. Guy in there working was super friendly and gave me a good deal. Earned my business going forward and would/will recommend them to anyone else I know.

Bisco Who★☆☆☆☆

Never go here. I was rudely accused of "recording" while I was looking at stuff to buy. Then, I was cursed at extremely rudely by the new security guard while trying to buy something. Then, he kicked me out for literally NOTHING. I was CALMLY minding my own business, looking at stuff and he suddenly took issue with me for absolutely zero reason. Oh, and he tried to claim to be closing and tried to use it as a reason to take issue with me. However, he allowed another customer to come in as I was walking out. So, that's also bogus. This occurred on Sunday, September 10th 2023 at 8pm. Do not give these people a dime. And don't go to the other shop right outside the plaza either since they own that one too. Way to treat LOCAL patrons of your business, guys! And fyi: You need to FIRE that security guard immediately unless you'd like to have problems and lawsuits constantly. A security guard needs to be able to keep their cool and deescalate. I was dumbfounded at this guy because I was calm, and I was trying to deescalate the whole time, and I had done nothing, except mind my own business and try to shop there like a normal person. And no, I'm not allowing myself to be treated like that for absolutely no reason either. Make it right, guys. That was seriously wrong. (Update. Friday, October 18th 2024.) It now has been over a year's time and they have not done anything to reach out to me, to make anything right, or to even enquire at all. I let them know about this in-person right after it happened too. But, these people clearly don't give a damn.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 11:00 PM
Wednesday9:00 AM - 11:00 PM
Thursday9:00 AM - 11:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday11:00 AM - 8:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Matthew Jindra Sr

a year ago

Cannot say enough about these guys! Absolutely thee best customer service in this business!!! In any Business, J is so professional, knowledgeable and just she all around great guy, they will order anything for you too if they don’t have it…

Cecile Puckhaber

a year ago

Love this store. Wish they would order the stuff I'm always looking for. The one guy who 2orks there says he will order my stuff and I go back and it's never ordered. But they do have a lot of coils, tanks etc. And I've never been treated unfairly and prices are not bad.

Mark Bieniek

3 years ago

Xpress smoke shop is my number 1 go to smoke shop for everything I want or need. They are very reasonably priced and the employees there are extremely helpful and always happy to do so. I give 5 stars because they are a local small business who is doing a fantastic job.

Paul Rost

4 years ago

Awesome shop. Guy in there working was super friendly and gave me a good deal. Earned my business going forward and would/will recommend them to anyone else I know.

Bisco Who

a year ago

Never go here. I was rudely accused of "recording" while I was looking at stuff to buy. Then, I was cursed at extremely rudely by the new security guard while trying to buy something. Then, he kicked me out for literally NOTHING. I was CALMLY minding my own business, looking at stuff and he suddenly took issue with me for absolutely zero reason. Oh, and he tried to claim to be closing and tried to use it as a reason to take issue with me. However, he allowed another customer to come in as I was walking out. So, that's also bogus. This occurred on Sunday, September 10th 2023 at 8pm. Do not give these people a dime. And don't go to the other shop right outside the plaza either since they own that one too. Way to treat LOCAL patrons of your business, guys! And fyi: You need to FIRE that security guard immediately unless you'd like to have problems and lawsuits constantly. A security guard needs to be able to keep their cool and deescalate. I was dumbfounded at this guy because I was calm, and I was trying to deescalate the whole time, and I had done nothing, except mind my own business and try to shop there like a normal person. And no, I'm not allowing myself to be treated like that for absolutely no reason either. Make it right, guys. That was seriously wrong. (Update. Friday, October 18th 2024.) It now has been over a year's time and they have not done anything to reach out to me, to make anything right, or to even enquire at all. I let them know about this in-person right after it happened too. But, these people clearly don't give a damn.

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