Reviews

3.4(29 reviews)
A G★★★★☆

If you need a cigar in a pinch this is a decent spot. I would not go out of my way for it. But it’s there if you need it.

Matthew LoRusso★☆☆☆☆

Absolutely disgusting business they’re running here. I went to buy a pen on the go for a trip, when I arrived at my vacation for the weekend the pen didn’t charge and didn’t turn on. When I got back to return it, (credit card didn’t even clear it) they refused to refund me for the defective product they sold to me. This business has no integrity, don’t go here ever, even for conscience, they’re terrible.

Nicholas White★★★★★

2023. Best priced Juul pods I can find around here. $19.37 for pack of 4 Virginia 5%. Polite and professional. Edit: Price went up to $21

Karen Alonzo★☆☆☆☆

I wish I could give this place 0 stars after the customer service I received. I tried to purchase an item behind the glass and they would not let me purchase it. Instead, they forced me to buy a product that does not work. When I came to return the defective item, I was told that they had a strict 2 week policy even though I didn’t even receive a receipt from them and this was the first time I had heard about it. The man behind the counter was also extremely condescending and said that I must not have known what I wanted if I was convinced to buy a different item. A shame. This was the 4th purchase I have made from them, and trust me, I will not be returning again.

Munna Bhai★★★★★

Broadway Tobacco House customer service is very excellent. The people are very nice very polite very humble and the prices are so reasonable.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday8:00 AM - 9:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards

Reviews

A G

6 months ago

If you need a cigar in a pinch this is a decent spot. I would not go out of my way for it. But it’s there if you need it.

Matthew LoRusso

2 years ago

Absolutely disgusting business they’re running here. I went to buy a pen on the go for a trip, when I arrived at my vacation for the weekend the pen didn’t charge and didn’t turn on. When I got back to return it, (credit card didn’t even clear it) they refused to refund me for the defective product they sold to me. This business has no integrity, don’t go here ever, even for conscience, they’re terrible.

Nicholas White

2 years ago

2023. Best priced Juul pods I can find around here. $19.37 for pack of 4 Virginia 5%. Polite and professional. Edit: Price went up to $21

Karen Alonzo

7 years ago

I wish I could give this place 0 stars after the customer service I received. I tried to purchase an item behind the glass and they would not let me purchase it. Instead, they forced me to buy a product that does not work. When I came to return the defective item, I was told that they had a strict 2 week policy even though I didn’t even receive a receipt from them and this was the first time I had heard about it. The man behind the counter was also extremely condescending and said that I must not have known what I wanted if I was convinced to buy a different item. A shame. This was the 4th purchase I have made from them, and trust me, I will not be returning again.

Munna Bhai

a year ago

Broadway Tobacco House customer service is very excellent. The people are very nice very polite very humble and the prices are so reasonable.

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