I went in to buy a couple of items and noticed I was being overcharged. I was paying in cash and simply asked for a receipt to confirm the prices. The man behind the counter immediately became aggressive and hostile. He claimed, “there’s no receipts for cash transactions,” which is not true – every customer has the right to a receipt, regardless of payment method. When I calmly asked again, he escalated the situation by kicking me out of the store, showing me his middle finger, and shouting insults. I was shocked at how nasty and unprofessional he became over something so basic. I’ve worked in hospitality and I know what this is about – it’s likely about avoiding taxes by not reporting cash sales. It’s dishonest, and no customer should be treated this way for asking a simple question. I have photos of how I was treated in case anyone doubts this. This kind of behavior is unacceptable. Spend your money where people treat you with respect and transparency.
Reviews
Lying about their products and prices
Amazing store.
Just don’t bother
Holy heaven
Cigarillos 4
61 Grove St, New York, NY 10014
Hours and Location
About
Reviews
miguel gonzalez
a year ago
I went in to buy a couple of items and noticed I was being overcharged. I was paying in cash and simply asked for a receipt to confirm the prices. The man behind the counter immediately became aggressive and hostile. He claimed, “there’s no receipts for cash transactions,” which is not true – every customer has the right to a receipt, regardless of payment method. When I calmly asked again, he escalated the situation by kicking me out of the store, showing me his middle finger, and shouting insults. I was shocked at how nasty and unprofessional he became over something so basic. I’ve worked in hospitality and I know what this is about – it’s likely about avoiding taxes by not reporting cash sales. It’s dishonest, and no customer should be treated this way for asking a simple question. I have photos of how I was treated in case anyone doubts this. This kind of behavior is unacceptable. Spend your money where people treat you with respect and transparency.
Ximena Ospina
2 years ago
Lying about their products and prices
Shafeeq Syed
2 years ago
Amazing store.
Alberto Triana
3 years ago
Just don’t bother
Faisal Hossain
2 years ago
Holy heaven





