Reviews

4.6(155 reviews)
AKINYI★★★★★

I had a wonderful experience at Diplomatic Duty Free Shop New York, thanks to Becky. She was welcoming, patient, and very knowledgeable about the fragrances. She took the time to understand what I was looking for and recommended options that suited my preferences without being pushy. Her professionalism and excellent customer service made the shopping experience enjoyable. I highly recommend asking for Becky if you visit the shop!

Wanry Luther★★★★★

I always have the best experience here everytime I shop. The products are exactly what I need and the staffs, Becky and Fatma, are very friendly and helpful. Thanks for the outstanding hospitality, Diplomatic Duty Free Shops 👍🏽👍🏽

Marj C★★★★☆

Been going here since 2009. All the staff have been so nice & helpful. Two already retired. The best sales associate is Becky, she's been my go-to-person, always willing to assist esp when purchasing gifts for love ones. Wish they would have the other brands back. I'd give it a 5 stars if not for their manager, Ken who changed since he probably became a manager. He's not friendly as before and he will watch your every move in the store. Good for him, manager/security too. DFS of NY is different now.

TC Kampton★★★★★

The best value and price. Thanks for the staff help me to find this product.

May★★★★★

Had the best experience in the shop such a good service and nice people Will definitely come back

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

AKINYI

2 months ago

I had a wonderful experience at Diplomatic Duty Free Shop New York, thanks to Becky. She was welcoming, patient, and very knowledgeable about the fragrances. She took the time to understand what I was looking for and recommended options that suited my preferences without being pushy. Her professionalism and excellent customer service made the shopping experience enjoyable. I highly recommend asking for Becky if you visit the shop!

Wanry Luther

2 years ago

I always have the best experience here everytime I shop. The products are exactly what I need and the staffs, Becky and Fatma, are very friendly and helpful. Thanks for the outstanding hospitality, Diplomatic Duty Free Shops 👍🏽👍🏽

Marj C

2 years ago

Been going here since 2009. All the staff have been so nice & helpful. Two already retired. The best sales associate is Becky, she's been my go-to-person, always willing to assist esp when purchasing gifts for love ones. Wish they would have the other brands back. I'd give it a 5 stars if not for their manager, Ken who changed since he probably became a manager. He's not friendly as before and he will watch your every move in the store. Good for him, manager/security too. DFS of NY is different now.

TC Kampton

2 years ago

The best value and price. Thanks for the staff help me to find this product.

May

11 months ago

Had the best experience in the shop such a good service and nice people Will definitely come back

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