When I arrived the store entrance was clean and organized. The owner was helping a customer who, has every right to be picky and was in the process of asking questions. The owner had great patience and tried very hard to accommodate the woman. I'm a bit strapped for cash at the moment, "due to call decision making skills". But regardless he gave me a great deal and didn't have to. I'm very glad I stopped in. The only thing was when I was talking with him he was on his phone and that made me feel boring lol. Albeit I talk too much 😁!
Reviews
Overpriced, and selling fake geek bars. Was told he would only charge me $20 and then proceeded to charge my card more and then said “next time” after the payment already went through. Not happy with them AT ALL.
Not long ago I bought a tiny bong from here and I didn't realize that there was a tiny Crack in one of the stems. The night I got it, I washed it and used it and the next morning bong water covered my desk and was dripping on my carpet. I stopped in to see if I could get a new one or a refund. The employee working told me there's nothing he can do and suggested i epoxy it. Not really satisfied with his responce, I made a suggestion to buy another one for 20 instead of 40. He wouldn't do it and told me the price tag was actually 60, not 40 and that he doesn't know why I was charged 40. After that He seemed like he was trying to ignore me as I had to wait 10 minutes while he assisted other customers even ones that came in after me. When I was the only one left in the store he said "Everything here is cheap, theyre all bound to break. Just use epoxy theres some videos online you can watch just look it up." Cheap? Ummm i paid 40 when it's actually 60 dollars. While 40 dollars isn't a whole lot it also isn't really cheap, or at least it isn't for me, especially when what I bought was already damaged when purchased. "I looked at them all myself. I didn't see any cracks." Well I guess I'm a liar then huh? No worries! It's in the trash now and I'll find somewhere else to go for all my glass and battery needs.
Terrible place there selling faulty products and can't back them up. Once they got your money that's it the owner is very rude. Only open to take your money and give you junk
Managed to find everything I was looking for, friendly and helpful staff made figuring out what I needed a breeze. Thanks XHALLE.
XHALLE smoke shop
60 S Cascade Dr, Springville, NY 14141





