FALSE ADVERTISING! Item description said 5 items, they only sent one. I contacted them to get the missing items. They told me that the description was a mistake and that I only paid for 1. They offered a return but I had already used the item so now I can't return it. I don't want to return it, I simply want what was promised or at least the value in a store credit. They made a mistake and refused to do right by the customer because the item is out of stock. Nothing other than a return was offered to fix their mistake. Unprofessional communication was had with "Preppy La Peui" who was extremely short with me and seems to lack basic customer service skills. They literally stopped replying to me. I recommend avoiding this store and shopping somewhere where customers are valued.

So like most here I ordered off of Groupon, I did a little research after I had already ordered and saw that a few people said that email was the best way to contact them. After I contacted them they sent me a confirmation email saying it would take 3-5 business days and if I didn’t get a tracking number to reach out again, which I did and immediately was given a tracking number. Now 3 days after the tracking number was sent to me my package arrived and I’m happy with my purchase! Great company, will buy again. That are very responsive, It just takes a little patience and communication.

Started out with a Groupon but our relationship has gone even further than that. My favorite part about this company, well... it's their products! (And prices). But a close second: their customer service. They will text you and make sure everything about your order is correct before shipping. I accidentally added an unwanted item to my cart when I checked out last week but Josephine was on it and made sure I was only ordering what I wanted. Great job handling customers' orders! And always fast shipping too (with tracking info! I love that).

I placed an order on July 14, and never heard back from them, so today July 19 I called them and got to talk to Nathan who was supper nice and explained that they were moving so that's why they were a little behind on the orders, he intermediately called the warehouse, upgraded my order and sent me the tracking number and shipping confirmation. I will definitely keep ordering from them and recommend to all my friends. Good Work guys! Customer service is the highly important to have a successful business and you were great. Thanks!!!!

Hello! I most definitely would use again. I found them through groupon and somehow my order wasn't processed or incorrect. 2 min phone call and I had a tracking info for my purchase and faster shipping. Meanwhile I was just trying to find my order. 😁Customer service was awesome. Thank you!