They always have what I need. Quick professional service every time

No matter what day I come here they are NEVER open at 10am when the sign says opens at 10

I thought about writing this review for a few moments and then I came to the realization that if the roles were reversed, it would happen to me: I came in after work to pick up some nicotine only to be greeted by the most gaudy explicit hip hop music of which they were talking about dealing cr@ck amongst other things. I understand, that unfortunately the world has normalized such degenerate music but this specific music hits too close to home. That drug has ruined many of my family members and has decimated generations... So, it may just be trendy music to you guys, but it's trauma to many. I did NOT wanna hear that bull crap and when I expressed my concern, I was IGNORED TWICE. They couldn't care less. Couldn't be bothered to turn it down or change it. The man behind the counter didnt even FLINCH. At the register, the man told me that there would be separate transactions for the two products I purchased however he didn't tell me the pricing. When I asked him how much the other one cost he said, and I quote "I won't know, until you buy the first one." Common sense would dictate:" let me cancel and scan the other, so I can get you an accurate total." But then again my whole experience was trash. I do not like feeling "less than" when I spend hard earned legitimate money in your store. I'll go somewhere more accommodating.

1 of the last 5 times I’ve been here are they open on time. They open 10:05-10:40, depending on who it is.

Not open at posted hours. The hours posted online and at the store say they open at 10 on weekdays, but I've never seen them open earlier than 11. We showed up around 10:40 today. The open light was on, but doors were locked. Tried to call the store, no answer. We ran over to the Cumberland Farms to grab a few things, came back and watched another set of customers try to get in. Still locked. We realized we'd forgotten something, ran back to Cumberland Farms, and came back one last time. Looked like the Loomis truck outside was possibly waiting for the store too. 15 minutes had passed from our initial arrival time, and we needed to be somewhere, so we gave up. The store is great otherwise, but this is far from the first time something like this has happened. Maybe just change your operating hours?