I'm very sad to make this review. The amount I'm buying is not what I've been getting. I went in after the 2nd time I noticed it and the lady was very nice and made it up to me. This time, it was off by so much that I have to cut my losses. The benefit with the drive thru is that you don't have to go in, so why should I have to go in to check that they are selling me what I'm paying for?
Reviews
If they don't have what I'm wanting they always suggest something else, and have yet to be disappointed. Savannah and the other person (don't know his name) always make for a pleasant visit. Which is why I will continue to visit here!!!!
If there was zero stars, I would rate this place a zero a big fat zero because their customer service is shit. They don’t know how to sell a product. They want to tell the customers that they have an attitude when they clearly do not. The person got an attitude with me at the window so I came inside and he wouldn’t even do a refund after I just left the drive-through and it was still unopened. Do better or don’t get any service at all because acting like that will not get you anything!! I’ll be sure to let everyone know to not go there. Update: I went back and got my refund and the customer service was 100% better. Thank you.
tiff is amazing! she always has a smile on her face and she knows about every single product in the store! this shop is amazing and their products are always fantastic!
Weekly customer if not more often. Purchased two faulty lost mary bars at the same time and would not swap out or refund. Went through the drive through to tell the employee about the first one and opened the second one infront of her to find it doing the same thing. $34 completely wasted. Even found the scratch off code had already been scanned twice. Stand behind your product or don't sell it. Your policy sucks and apparently your vendors do too. You put your employees in bad situations and even they admit this happens all the time.
AK tobacco & vape
2002 US-52, Albemarle, NC 28001





