Terrible and extremely disrespectful experience. I walked into the store, approached the register, said hi, and asked the employee for cigarettes. Instead of helping me, he just stood there silently for about 10 seconds while his friend was standing next to him. Then the employee slowly said, “How are you doing?” in a condescending and disrespectful tone, and his friend immediately started laughing. I asked what was so funny, but he just kept laughing. When I asked again about the cigarettes, the employee pointed across this large store and told me they were at another register. There was no employee at that register, so instead of simply assisting a paying customer, he basically sent me across the store to an unattended counter. The entire interaction felt deliberately disrespectful, humiliating, and discriminatory. I am white, and both the employee and his friend were Black. Given their behavior toward me, I genuinely felt that I was being treated differently because of my race. Customers should not have to walk into a store and wonder whether they are being mocked or treated differently because of their skin color. Management should seriously look into how customers are being treated here. I will not be returning to this store.

Came to this store for the first time and had to wait to be helped as the only employee at the front was busy chit-chatting about unrelated topics with the only other customer in there for 5 minutes while he watched me wait without acknowledging me at all. Overall just unwelcoming experience and environment. Would highly recommend visiting either Apotheca (higher prices but better customer service) or Total Herbal Care (better prices/excellent customer service).

Brycen was very helpful and going the extra mile in order to make sure I had great service here. Customer service speaks volumes.

Eric was very knowledgeable, helpful and willing to work with me. I had some questions on concentrate and he was able to assist with getting me what I needed. 10/10

This place over charges people so make sure you're being charged correctly. The guy that worked this Saturday, was the same guy when I came in the other night. Acted like he was uninterested in serving me. I just moved here, as a black person I was very offended ,and the worker was black and did not want to service me. He had an attitude and was vaping in the store as well. If there had been anyone else on shift I would've waited for them no matter how long it took. This store should get no stars. And I won't be back at all. There needs to be better management here