If I could have opted for zero stars or negative stars I would have. I went into the shop to get a few things and while I was there, they let us try a dab machine. It seemed to be lovely and I was ready to invest in something, so I went in and saw Dillon, who had helped us before, and I purchased the device. It was $400 and I got it for 300 because I was spending $800 on dabs to put in the device as well as Dillon advised me to get it cool that was $20 it out and put into the device. Upon opening the device and the packaging it already had a scoop and freezers so I did not need that additional $20 piece of equipment. I went back into the store on five separate occasions initially hoping to get it to work it was a bad coil at first, then it was a bad charging port or something. I don’t know really, but I kept being given a runaround when I said I wanted to return it. They said they could Not. I did everything. I watched them use it. I cried YouTube tutorials. I asked a lot of friends that have similar devices to see what maybe I was doing wrong and had other people try to use it with me and it just is not working. I have a $400 machine here that does not work and they would not help me and I can’t go by any more dabs because the machine doesn’t work so I don’t feel like I want to support the shop anymore even buying flower or pre-rolls or anything for that matter because I spent a lot of money and I would’ve continued to spend money with them, but they would not help me they would not make it right and I’m sitting here with a machine that does not work and I can’t do anything about it so I don’t like that they did not correct the situation and make sure that I was a happy customer with the amount of money that I have spent overtime and specifically that day to drop $800 and not be able to get anything to work and have to continuously go back to the store and not be satisfied when I left. I just really wish they would’ve just even provided me with a different brand of machine even it was more money I would’ve been willing to do that, but they just kept messing with the device and sending me back on my way with it and all it has done is caused me a headache and really more anxiety than anything. So I don’t think that I would return here or refer anyone.

Su at the smoke shop provided an excellent experience from the moment I walked in. His recommendations were spot on, and it was clear he was very knowledgeable as he answered all of my questions with ease. The service was quick and efficient, and the shop itself smelled great without being overwhelming. He offers a great selection of quality products, and I am especially excited to try the low nicotine vape he recommended because it tastes incredibly smooth. I will definitely be returning.

Best shop in town! Huge shoutout to Dylan for being incredibly helpful. The product selection is top-tier and you honestly won't find better pricing anywhere else. This is my new go-to spot.

Young lady whose name starts with a V, and I should have written it down (62, ugghhh) was extremely helpful and quite friendly. Haven't slept more than 2 hours at a time and total each night of

Amazing experience as a first time customer at VSSCBD. The best customer service experience I've had in a long time. Professional, friendly, and knowledgeable staff. And I can attest to their knowledge as being accurate. The product was just as described, I was given detailed instructions and guidance in how to use it. The entire experience exceeded my expectations by far. I will be a returning customer and highly recommend them!