They recently opened a store in Longview, been going there since it opened with no problems until a few weeks ago they double charged my card. Issue was taken care of no problem. Then same thing happened again over the weekend as well as it happening to a relative of mine at the same time. They refuse to replace what was charged twice for my relative but I got mine replaced the day before (yesterday) after arguing with the man for a few mins. Now they're saying they can't do anything and we have to contact our bank etc. Just be careful buying stuff from there and make sure they don't charge you twice.
Reviews
Alisha Gilliland
Basic Kool
They have good prices good products in good attitude people you can count on to get your products in tobacco or vape N is always smells good in there and clean
Gina Dixon
Called before going to get something they said that they had and when I got there, they didn't have it. Proceeded to get adamant that they had another store but couldn't give me the address, only kept repeating it was right down the road. Wasted more gas and time only to not be able to find it. Will NOT be going back.
sam ali
They have good customer service They always try to get the stuff the customer need I like this store
Bob Steve
They didn’t have the thing I was looking for so I went there the next day and they ordered it for me
Hickory Tobacco Plus
2535 US Hwy 70 SE, Hickory, NC 28602
Tobacco shop
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