One of the employees wasn't friendly. Did not want to help me when I started asking questions about several products. A familiar customer came in and the employee began engaging with that person and just left me standing there. That was when it first opened. I vowed to never return due to the poor service. The guy may have been an owner. I felt he had a negative and nasty disposition. Tall Guy curly hair dark skin. Acted as though I was bothering him. I took my money elsewhere.

Initial Review (5 stars - 03/15/2026) - My mother is a smoker, and she purchases her tobacco supplies monthly. Recently, we moved to the area served by Cannon Tobacco & Vape. The staff are kind consistently to my mother. Also, they remembered her when she patronized the Four Seasons Tobacco and Vape store in Charlotte. I think the owners of each location might be related. Either way, the staff is great with my mom, and I am grateful truly for anyone who respects and treats my mother well. Thank you!

Overall okay experience employee was not able to help with mods so did my own research purchased one got it to car and it had tons of scratches on it exchanged that and got another one but it was in wrong box and ended up paying 10$ more and got the wrong tank in the box…overall just an okay experience probably will look for other options in town. And now After owner review I will add my side. We did not get a discount on anything for the scratches we got a discount on original purchase for it being our first time in that was given before any scratches were noticed and we did an even exchange no discounts were made additional when opening the box (a drag 2 box) I pulled out a drag 2 mini outside box had a price of 89.99 (which I paid) and inside sleeve box had a 79.99 price on it (will picture) have no idea what is being said about discount that never happened. I now have a drag 2 box (once again pictured) with a drag 2 mini mod Please look at pictures and decide for yourself

The new employee was rude, making the same disrespectful comments that multiple others have already mentioned. The attitude and professionalism of the staff are a direct reflection of the quality of the business and its product. It’s honestly frustrating and disappointing to be treated this way by a shop I’ve been a loyal customer of for over three years. I never had issues before, which makes this experience even more disappointing. I definitely will not be returning, and I wouldn’t recommend this place to others based on this experience.

I wish I could use my coupons here, please offer a membership card or ability to use coupons soon.