Normally I do business here and have no issues and enjoy the low prices and always a good experience. But today that’s not the case. Online and on the front door of the business it says during the week they open at 9am. I walked to the store and been here some 8:59am and it’s currently 9:30am and the store has yet to open. If the hours are different than posted it isn’t to hard to change online or get more numbers to stick on the door or even do something as simple as print out a piece of paper showing accurate hours of operation. It’s very simple and easy task that could be done to provide better and accurate information to customers and by not doing show shows me a lack of care to the customer or just laziness of the employees or business owner. Doesn’t seem the best way to operate ur business and lose a customer over something so simple and easy to change/fix. I had to walk here and if I can’t get smokes soon then I have to walk back to work and do without cuz of poor operation of business. It just blows my mind how simple this is and it can’t get done. And if there is some excuse of being understaffed let me kno and I will find you one or multiple employees so you can open the store on the hours stated on the front door of ur business and online. And if needed I can provide the picture and screenshot of hours of operation that you have given for your business. This is ridiculous.
Reviews
The staff is friendly, there cheap,and they always have what I need.
She was very helpful every time, and so sweet..
Store helped me tremendously with my vape. Orginally didnt get what i was looking for at the other location so after coming back to their store, they individually checked different vapes out, made sure the batteries for it worked and fit and even helped me get to the settings menu for different wattage. Taylor and Majesta are amazing employees, keep them around!
I had to come back and edit my review due to recent changes they have made at the store. I have always shopped this store for over 6 years and the new recent male employee they hired is not friendly always on his phone. His phone is more important than customers and all items are mixed up and in the wrong places. I will no longer ever recommend this place or go back here until they do something with this new employee. This male employee brags and makes it known no complaints will get him in trouble so reviews need to be started until Tony does something.
H & A Tobacco
845-B Blowing Rock Blvd, Lenoir, NC 28645





