The young lady was absolutely 💯 awesome!! Treated me like an old friend..not a customer. I am an old lady with a cane...she walked me to door and held door open for me without even asking. Chatted with me the whole time!! Her mama raised a fantastic and beautiful woman. I hope her boss appreciates the fabulous employee she is. 5 stars! I will ALWAYS go back to Smoke City!!

Tee signal handing runs that store very knowledgeable polite and courteous. I could not have asked for better customer service from anyone I honestly don't know what they pay her but she definitely deserves a raise. I've recommended all my friends and family to go and ask for Tee when making a purchase. Keep up the good work girl.

My mom bought a vape last night didn't open it until this morning and tried to take it back today because it was burnt. It's not like the store doesn't get their money back at the end of the year. But not being able to bring a vape back if it is a policy it needs to be emphasized. And I called and said something about returning it and she said the sign is in the window so I hung up on her. Who is going to stare at that window for god knows how long when she should have just asked her to try the vape in the store to make sure it was it was good Cause most stores are good they will let you bring it back the next day.

Bought a flying K vape the next day, and it stopped working. When I asked for a replacement, the smoke city said sorry we can't do anything. They don't care for their customers they just want the money, so now I'm out $52. Since smoke city don't want to make it right, I will never buy from them again, and managers are not available. FYI for Smoke City Vapes do fail sometimes. Even after you leave the store, the one I bought there is now leaking besides not working

Product was marked $29.99. Clerk rang up $29.99. I saw a .90 charge flash on the register screen. I asked the clerk if she charged me to use my debit card. Her reply was "I didn't charge you nothing" with such a crappy attitude. I wasn't wasting my time matching her energy. So I ate the charge. I have called to address the issue with no luck. So here I am telling y'all to watch ur charges.