Everyone here is a valuable employee. They all have such great customer service. They always get me what I need and even help me with any errors. I love that they always remind me to check it before I go. The place that does that. That's why the employees keep my business. I do think they should be paid more because they do the most.

Polite & helpful staff. They have become one of my top go-to vape shops because I am able to call ahead before my (adult) daughter picks up e-juice or coils for me or before I arrange transportation to go myself. I am legally blind, so this is extremely important to me as a customer. A 5-10 minute trip by car takes on a whole other meaning when you aren’t able to see to get behind the wheel. Merry Yule & Happy Holidays to everyone at Cloud 9

Employees were nice and helpful was able to buy a new box mod and tank for under my budget that I am enjoying at this moment definitely going back again.

Used to come.here regularly for all my vape needs. Walked in to buy a new vape after 2 years or so and the staff showed little interest in helping me, did not know much about the vape products I inquired about and in general the inventory of vape and vape mods was dissapointing. They didnt even have common 18650 batteries in stock. I gave 2 stars. The second because in the past this shop was awesome for anything vape related. Today was a dissappinting visit

This is the best place for anything you want for vaping. All vape juice is on sale every Monday. If you don’t vape, They have ANY kind of CBD you can imagine. Or just stop in for their huge selection of incense and novelties. The staff is very friendly, helpful and knowledgeable. They suggested the the best mod for me, not the most expensive one. I had about five from other stores that didn’t last. Also recommend the best tank/coil for me. Everything works great. I’ve left my new bottle of vape on the counter a couple of times and they put it aside to save it for me to come back when I could. We’ve also tried their CBD. We know we can always trust them to give a honest recommendation of their products. My wife loves picking through their huge incense selection. I’ve tried just about all of the other “vape shops” This one is the best and only one for us now.