Used to love this place and have been going here since I moved to Winston Salem. But lately every time I walk in looking for something new, I get the worst slimy car salesman type of feeling. Being helpful and informative about products is great, but repetitively pushing products just to get a single sale has made you lose a customer. Honestly as woman, it made me feel kind of targeted and I walked out just feeling uncomfortable. Also, you stopped carrying Alpine hemp products, and those were my favorite.
Reviews
This place is awesome near the house and has helped with multiple issues not purchasers there specifically Puffco. Fixed the atomizer with team work and she was awesome.
I love going here! especially when Hannah or Edwin is working, they’re always super helpful and so kind!
Every encounter with every employees here is pleasant, no matter how many questions I ask! 10/10 products and customer service, I have never left unhappy! I had an exceptional experience here today and just wanted to say how happy I was leaving!
Fantastic customer service. Great selection of products and very competitive pricing. Glad I found them. Edited...Just made my second visit today. A different employee helped me and he was equally as nice and helpful! Editing again! My first 2 visits was great. Both my husband and myself have went back a few times since and the employees we dealt with was totally clueless. Unfortunately we will not be returning 😕 So sad to see such a great business go down the crapper because they can't staff friendly, helpful, knowledgeable employees.
Stratus Smoke & Vape
2878 Reynolda Rd, Winston-Salem, NC 27106





