Brittney is a gem! They're so nice and we had a fun conversation while they were checking me out 10/10 reccomend!

I’m beyond frustrated with the experience I had at this Kings of Vapor location. Yesterday, I purchased a new device and asked point-blank if the 50% off juice promotion was still active with a new device purchase. The employee told me no, so I paid full price for THREE bottles of juice along with my device. Fast forward to today—I go to a different Kings of Vapor location and guess what? The promotion is still active. I call back the original store to ask if the promo is actually still running, and suddenly now it is. On top of that, I’m told that someone else supposedly made a purchase on my account after I left yesterday. That’s completely false. I didn’t authorize anyone to use my account, and now I’m being told anyone can use my account and my points? That’s insane. What really blows my mind is the solution they offered: drive 20 minutes back to the store just to get 50% off one juice. I already bought three—full price—because I was misinformed by your staff. That mistake is on YOU, not me. My account should be credited, period. I shouldn’t have to waste gas and time correcting your employee’s failure to communicate the correct promotion. Kings of Vapor, if you’re going to run promotions, train your staff so customers aren’t being misled and losing money. This was unacceptable and needs to be made right. “Ashley” offered very little assistance to rectify this situation! And this is your management? Try the Kenmore Location. The employees are knowledgeable, friendly and accommodating :) I will not be shopping at Arlington Location, unless this issue is rectified. Unfortunately the bad travels faster than the good

This is my shop, has been for years. Ive stopped at other kings of vapor shops and none of them feel more personable. I’ve loved the majority of the people I’ve met working at this location. 6 stars.

Great vape shop. I've been in twice and both times the staff was extremely helpful. This will be my "Go To" shop whenever I visit the Rubber City!

Great place, I come here for all my vaping needs. The staff are very friendly and take their time with you. I did not feel like I was being rushed while making my purchase and the staff were incredibly helpful.