I paid by bank, never do that. My order was given to someone else. Instead of them fixing the issue since my paid order is with someone else; I am sitting waiting while they talk to their boss. I am being treated like my money wasn’t given to them and they gave my order away. I def won’t be coming back here. Dude said trying to figure out a way to send your money; no give me my order. I’m not paying yall again. I’ve been sitting here for almost 20 minutes. This is so unprofessional. I am black so naturally they sent the black man out front to sit with me. Disgusting. I asked to speak to the manager and the manager is coming in. What in the world is going on here? Is everyone dumb? Including the owner. Way to take a small situation and mishandle it making it worse. Way to lose a loyal consumer.
Reviews
Wish I could leave 0 stars. Employees are rude and ignorant. Could’ve had a steady customer out of me but I’ll happily drive to bloom instead. TRASSSHHHH. Yelling at everyone in there bc they closed in 5 minutes but online you have the option to pick up until 9? Don’t process orders so you don’t know if they’re ready. A complete joke of a business
Extremely helpful and friendly staff. Not a fan of their medical marijuana policy if a product doesn't work for you. Great selection.
Great experience at Theory Wellness! The space is super clean and modern, which made me feel comfortable right away. The staff was incredibly helpful, and the selection is top-notch. Highly recommend checking them out!!
Solid experience. Great prices & friendly workers, definitely will be coming back🔥
Theory Wellness Columbus Dispensary
3905 Sullivant Ave, Columbus, OH 43228



