Thank u Md good customer service defiantly I will come back

I rarely leave negative reviews, but this experience was frustrating enough that I feel the need to warn others. I was out doing delivery runs when my phone started dying. I stopped at a restaurant for a pickup, but they didn’t have the charger I needed. Since I was working and needed my phone, I quickly went to a nearby store advertising wireless products. When I entered, the employee was behind the counter having a personal conversation with another woman. I was not greeted or acknowledged, so I politely interrupted and explained that I was sorry to bother them, but I was working, my phone was dying, and I needed to quickly purchase a charger. I purchased a charger and immediately plugged it in, but it did not work. My battery dropped from 5% to 1%, and my phone died. Thankfully, an employee at the restaurant helped me find a charger that worked long enough for me to complete my deliveries. After finishing my deliveries, I returned to the store less than an hour after purchasing the charger. I explained that the charger was defective and that I was not asking for a refund—I simply wanted to exchange it for one that worked. Instead of apologizing or offering a solution, the employee immediately said she needed to contact her manager because he doesn’t like doing refunds. Again, I never asked for a refund. She texted her manager, but he never responded while I waited. The employee did not offer an exchange or a solution. I had to suggest exchanging it for another charger myself. Before that, she suggested I go to another location she called their “sister store” to purchase another charger. I had already purchased one from her store that didn’t work, and she was telling me to spend more money somewhere else—even though she knew I was working deliveries and trying to get back on the road. Eventually, she found another charger that was $5 more. I paid the difference because I needed something that worked. I asked her to test it before leaving, and she briefly checked it and said it worked. It didn’t. After leaving, I realized the second charger was also not charging my phone. I even questioned whether the issue was my car or my phone. When I got home, I plugged in my original charger and my phone immediately started charging normally. The problem was the chargers—not my phone. I purchased TWO chargers from this store in one day, and neither one worked. I spent $20, wasted gas, wasted time, and had to drive back through traffic during a work shift just to end up using the charger I already had at home. To make matters worse, when I asked for a receipt for the replacement charger, I was not given a proper printed receipt—only a handwritten one. The biggest issue was not just the defective products; it was the lack of customer service. There was no apology, no urgency, no accountability, and no real effort to help resolve the situation. I understand defective products happen, but how a business handles the problem says everything. Twenty dollars may not seem like much to everyone, but that was money I could have put toward gas while I was working. Instead, I spent it on two defective chargers and had to fight for basic customer service. If you are purchasing smoke shop items, that’s your choice. However, when it comes to the wireless department and phone accessories, I would recommend spending your money elsewhere. Also, I did not take a picture of the first charger. I purchased just a screenshot from the charge on my account for the first charger. The second charger was paid in cash.

10/10 SHOP, SHOP, SHOP!!!! He has the best deals and prices. He’s very polite and funny :)

best store ever have everything you need , i like the customer service very nice and the people work there so kinf , they fix my iPhone 17 today and they gave me temper glass and case free definitely i will come back again

Great experience.. they were very nice and the prices are great. 100% will be back to shop. Definitely stop in and check it out!