Eco smoke is the epitome of what entrepreneurship should and could be in America. With great affordable products, knowledgeable staff, and an owner who is approachable and engaged in the community. Of course there are bigger smoke shops but Eco smoke punches well above its weight class. I was deeply saddened that because of political rhetoric we don't have more locations. Two thumbs from me but don't take my word try it out and see for yourself.
Reviews
On October 5th, 2023, I purchased the Aarhus Pro from a store, enticed by its touted auto draw feature that eliminates the need for a button press. However, just two days later, on October 7th, the device stopped working on the a you to draw. Frustrated, I contacted the store for assistance, only to be met with an explanation that this issue was common with the product. They assured me that if I brought it to the store, they would examine the settings and replace it since I had purchased it a mere three days ago. Trusting their word, despite living 13 miles away, I made the trip to the store. Much to my dismay, upon reaching the store, they informed me that the device was still functioning, albeit not as intended by the manufacturer. Therefore, they refused to exchange or refund it. As a long-standing customer who has never encountered such issues with this store before, I was deeply disappointed. It is perplexing that they would knowingly sell a product with a known defect. Furthermore, their unwillingness to honor their promises and provide proper customer service is disheartening. Most reputable stores typically offer a minimum 30-day exchange policy for faulty items, but this particular location doesn't seem to uphold such standards. The lack of warranty coverage and their unwillingness to rectify the situation are major letdowns. I have informed the store of my intention to report them to the Better Business Bureau, as this experience has left me dissatisfied and frustrated. I will not be returning to this store in the future. I strongly advise potential customers to exercise caution and consider alternative options that prioritize customer satisfaction and honor their commitments.
Sure, I might be biased since it is my neighborhood vape shop. But I think it's pretty awesome. Staff is super friendly and helpful. Pretty good stock. Very competitive prices when you take advantage of the savings perks. I've been a happy customer for over 5 years.
Best vape shop in Tulsa/Broken Arrow area. Great selection, specials, pricing and rewards program. What makes this an awesome and special shop is the staff. They are always knowledgeable and friendly. Two enthusiastic thumbs up!
Good experience, but check your product before making claims about the product. I specifically asked for a specific style of pen with a usb charger and they assured me the product was correct before I left the store. Thankfully I opened the box and checked it before I left the parking lot. The staff was apologetic when I went back in , but this issue could have been easily avoided if they open the product when it comes in to verify what it actually is. I drove to this specific store out of the way to get a specific product they carry and I was clear in the store when I asked them about it.
ecoSmoke BA
2200 W Houston St, Broken Arrow, OK 74012





