Absolutely terrible experience at Smoke Land. My husband went in specifically asking for Geek Bar Clio pods. The employee working was slurring his speech, behaving extremely erratically, and appeared to be under the influence of drugs. His behavior was concerning enough that my husband genuinely believed he was high while working. Despite my husband clearly explaining what he needed, the employee sold him the wrong pods. When my husband realized the mistake and tried to exchange them, the employee refused to correct it and repeatedly responded with “no manager” while continuing to slur his speech. I then personally called the store 12 additional times trying to speak with someone and resolve the situation. Instead of anyone attempting to help, my calls were repeatedly hung up on. After numerous attempts to resolve this directly with the business, I finally left a message stating that if the matter was not addressed, I would be contacting the appropriate state agencies, including the Oklahoma Tax Commission or Department of Commerce, to determine where a formal complaint should be filed. At this point, this goes far beyond simply being sold the wrong product. Mistakes happen, but refusing to correct the mistake, having an employee who appeared to be under the influence of drugs dealing with customers, repeatedly hanging up on someone trying to resolve a legitimate complaint, and apparently having no manager available is completely unacceptable. We made every reasonable effort to give this business an opportunity to resolve a simple issue. Instead, we were met with refusal and repeated hang-ups. We will absolutely not be returning, and I would strongly caution anyone shopping here to carefully check exactly what you are being sold before paying.

Guess there's a new guy here?? Literally walked in asking about a product. He seemed to not have any clue what i was talking about. Shoving food in his face. Laughs at me and says show me... show you what!? I said I don't have one that's why I'm trying to buy one. He repeats himself. At this point I'm lost. Then he just laughs in my face and just starts saying no. Like 15 times. Guess I'll keep spending my money across the street. And heads up. When I went over there the worker said a lot of people have been coming and talking about having the same experiences... surprised there arnt more negative reviews. Yalls shop used to be great! New guy is just not it.

Been coming here for maybe close to 2 years and I’m sitting in the parking lot at 9 am wondering why it’s not open when it says you open at 7am? Lately everytime I come there’s someone else working and they keep changing the price of the vape. Last 3 times it’s been different?? What is actually going on? I miss the first guy that worked here.

Smoke Land is a truly delightful place. I really appreciated their warm hospitality and upscale customer service. Everything is beautifully organized, and I hope other establishments follow their excellent standard

Tonight Monday May 18th went to get coils and juice. The guy that was working the did not understand what I was asking for. He gave me the wrong coil for one of my vapes and the other coil I asked for he did not give me the whole box. I know that one box for one vape is a 5 pack and the other is 3 pack. Asking for single mesh and he gave me one I can not stand. Did not stay to even get juice.