Worst smoke shop experience I’ve ever had. I bought a hot knife that was already opened and did not work at all. I called the shop the same night I bought it, explained the issue, and was explicitly told I could return it. When I came back in the next day, that suddenly changed. Instead of honoring what I was told over the phone, the employee on duty was dismissive, accused me of being “hostile” simply for being frustrated, and even laughed while calling his manager while I was explaining the situation. Completely unprofessional. There was no attempt to make things right, no accountability for selling a defective/opened product, and absolutely terrible customer service. Visit was on 2/21/25 around 3:30 PM. I won’t be returning and don’t recommend this place to anyone who expects basic respect.

I quit using my Geekvape rig a few years ago. I went to the disposable types due to being told by another vape store that the company, who made the only juice I loved, had gone out of business. Well they didn't go out of business. My sister had stopped in the South GG location and called to tell me what a huge selection they have. She bragged on the prices also. I took a chance and called the store to see if they had my favorite salted caramel macchiato, by Barista Brew, on the shelf. They did! I reached into my junk drawer and grabbed my old rig and took off for GG. The staff are very knowledgeable, very friendly and extremely helpful. Their selection is massive. I bought what they had left of the juice and told them about why I'd ignored my rig for the last few years. The lady behind the counter said she'd look into if they could get more of the juice in. She kept her word and now they have my fave juice in stock. That kind of great customer service gets my respect and loyalty from here on out.

I was shopping for a e-rig and checked multiple places around SW OKC and finally landed at Green Gorilla! Chelsea was extremely courteous and professional! She took the time to answer my questions and when she didn't know the answer she took the time to look it up for me! I will definitely be shopping with them again! Excellent place to shop!

Saw the ratings for tor this store on Google and thought I would check it out. Absolutely blew me away! The store was in beautiful condition and well stocked. The staff was incredible! The person who helped me had a plethora of knowledge and had an awesome energy! Will 100% be coming back!

Gr8 experience every time I have been there, way better than the north store. Peyton is a “G” knowledgeable and good personality. Can’t wait to find the right day and try these!!!