Constantly shipped the wrong juice in my order, shipping takes forever. They would always say that the juice is right because of the label, but totally wrong color and flavor. My real concern is that the formula is wrong as well, which could be a real proble. After about my fifth time asking them if they could get it together and send me exactly what I always order, I completely lost my cool with them. Never again. Look at the picture and judge for yourself.

I cannot recommend Perfect Vape based on my experience. This has been one of the worst online shopping experiences I’ve ever had. It took nearly two weeks just to receive my order, and when it finally arrived, the entire order was wrong. I immediately contacted customer service, but it took two days just to get an initial response. Instead of resolving the issue, they asked me to send photos proving they had shipped the wrong items. After providing everything they requested, I waited another two days for another response. To make matters worse, they refused to send the correct order until I shipped their mistake back to them. I received the return shipping label, packaged everything up, and mailed it the very next morning. Even after they had tracking showing the return was on its way, I waited another two days before receiving an email saying they would ship my replacement in 1–2 business days. Now I’m still waiting. I have received no shipping confirmation, no tracking number, and no indication that my replacement has actually been sent. The entire process has been incredibly slow, frustrating, and unnecessarily complicated. Every step has involved waiting days for a response, and the burden of fixing their mistake has been placed entirely on me. A company that values its customers should immediately correct its own shipping errors instead of making customers jump through hoops and wait weeks to receive what they originally paid for. I will not be ordering from Perfect Vape again, and I would strongly encourage others to consider shopping elsewhere if they expect accurate orders, prompt customer service, and timely resolution of mistakes.

I placed my order on June 18, just received it today, July 1. Only received two of the three vapes that I ordered, and the ones that I received are expired. The vape outside is bubbly and coming off.

After I saw the posts about this companies shipping time, I ordered from another company. This was over a week after I placed my order with PerfectVape. The order I placed AFTER my order from PerfectVape, just got here. Less than a week and I have it. I am STILL waiting for the order from PerfectVape. I will never order from this company again. I will stick with Element Vape. MUCH quicker shipping!!!

Shipping from third party? Where’s this third party? Mars?! Took forever, customer service was not the greatest, but I got my order and it looks good. If I order again I’ll probably start now so by the time my vapes run out the new order will be on its way. This is by far the best one and now I regret not getting more.