Worst customer service I have encountered in a long time. I was given the wrong flavor, so I brought this up and said I would like the flavor I paid for. Instead of apologizing, the employee told me that it was my fault for not checking. Instead of taking responsibility she blamed it on me. Then states she could give me the correct flavor for a discount. I had already paid in full and they tried to make me buy a second one instead of giving me the correct flavor. Absolutely terrible business
Reviews
5 stars for Best place ever if you want to wait and get no service! , waited for 40 min and the sign on door said, “gone to get food”. Watched a handful of people get turned away cause this… I mean what did you do? Leave to go grow the food? Slaughter the cow?? Keep in mind that’s when I left no telling what time they actually came back .
SELLING VAPES THAT EXPIRED OVER 2 YEARS AGO. Illegal and gross. Girl behind the counter told me the on SALE vapes were on sale because “as the game changes the vapes get better batteries and more puffs so those models are discounted”…. Ok. Fair. Bought 5. They were all disgusting, old and didn’t work. When I went back in she said she couldn’t refund me. I said you straight up lied to me. She denied it, told me “you get what you pay for”. Ah yes, makes sense as to why they hired her.
Eli was very helpful this place has everything I needed and more!
Great store! Eli was very helpful!
Hotbox Bixby Smoke & Vape Shop
11063-B S Memorial Dr, Tulsa, OK 74133





