Very poor experience - Absolutely fraud of a business. They sell crap products. My sister purchased a battery for a Marijuana cart that broke after 1 week. Then fast forward I purchased a vape from them late in the evening on July 18th. On July 21st the vape died for the first time so I plugged it and after about 30 minutes I looked at it and it wasn't charging at all. So when I got off work in the evening I drove to the vape shop and brought it in. The man helping me was a taller white guy with brown beard who claimed he typically works at an alternative location. I explained the situation to him and he plugged it in and viewed the same issue - the vape wasn't charging unless you directly held the charger in place. He then told me that since it had been 2-3 days that he wouldn't replaced the vape but he would give me 20% off. Honestly after spending 26$ less than 3 days ago - I don't want to spend another 20$ - ESPECIALLY IN THIS ECONOMY. Anyways the clerk told me I should have tested it before leaving, I then asked him if the new standard was to bring a charger and test it that way too. He was aggressive, and not customer service oriented. He told me if I wanted any other help to call back in the morning when a manager is in. I let him know I called the morning of the 21st and no one had answered. Fast forward to the following day, I called when I was off work, asked to speak to a manager, the immediate response "STOP CALLING HERE" to which I said "Excuse me? I was instructed by you guys yesterday to call the manager today" He then said "What do you want a manger for?" at this point I'm already in tears honestly - The fact that they think it is okay to be that aggressive in general but also while at work and to a woman is disgusting. I will never shop here again and I will advise all my friends who are vapers to also not shop here. Please see photo's attached for reference.

Was coming here for a while for disposables, didn't realize I was getting fake geekbars.. I thought they were just cheaper than everyone else because they were less greedy or something, but guess I was wrong. I'm back to spending a little more at my old shop, but they're legit every time when I scan the qr code, and when you have them side by side, you can tell. Flavor is better, battery last longer, I don't feel safe vaping counterfeit, who knows what they put in it.

Root Kratom is proud to be carried by Beaverton Smoke Shack (10020 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005) — a trusted retail partner serving the Beaverton community. For years, Beaverton Smoke Shack has provided customers with premium, lab-tested kratom powders, capsules, and extract shots, always upholding the highest standards of quality, compliance, and care. We’re excited that their shelves now feature our 7-OH 50mg Kratom Shots, designed for fast-acting energy, focus, and clarity. We value Beaverton Smoke Shack as a trusted vendor and partner, and we thank their dedicated team along with every customer who chooses Root Kratom. Together, we are raising the standard for safe, consistent, and reliable kratom wellness in Oregon. — Root Kratom Team

I’d highly recommend smoke shack for any smoke products 100%!! They have the best prices , it’s clean, exceptional customer service. Taher the manager is very welcoming and friendly every time I walk in and he’s very knowledgeable of the products. Smoke shack deserves more than 5 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I'm looking at my receipt from yesterday and there are two extra charges labelled "custom item" for $29 each. I can account for every other item I received in the bag except for those two line items. Apparently they stole $58 from me. I suppose it's my own fault for not paying attention, but I won't ever shop here again.