I've almost exclusively gone to this store since I started vaping I went in today with my 7 month old child because I was alone and was told that there are no kids allowed in the store because that's the law I wasn't going to argue but that isn't the law "There is no statewide Oregon law that bans minors (including babies) from entering a tobacco or vape retail store, provided they are accompanied by an adult" even bars will let you in to grab food to go if you have kids dude was an ass and doesn't know what he's talking about

I’d advise against going In there with any form of customer service in mind. I’ve gone into this store for my first and last time. My presence to purchase a vape was clearly an inconvenience to the worker. All 3 questions I had were met with “I don’t know”. Sorry for wanting to support a business and make it money I guess? Very disappointing shop. Go ANYWHERE else. 0 stars if possible.

I recently stopped by Emerald Vapors looking for a CBD and unfortunately had a disappointing experience. I was met with a dismissive and unwelcoming attitude from the woman working there. From the start, her body language—arms crossed and a look that made me feel like I was inconveniencing her—set the tone. I asked a few simple questions, trying to understand my options and learn more about the products, and was met with short, unhelpful answers. When I asked if I could take a picture of the product case (since there were no pamphlets or details available), she agreed but immediately asked for ID in a way that felt more accusatory than standard procedure. I complied without issue, retrieving my ID from my car, and continued trying to have a respectful conversation, but it became clear she wasn’t interested in helping. I mentioned I had spoken to a few dispensaries who recommended I check vape shops for CBD, and she responded curtly with, “Well, we’re not a dispensary.” I never said they were—I was simply explaining why I was there. I was open, friendly, and polite throughout the entire exchange, but the way I was treated made me feel unwelcome and talked down to. I left without making a purchase—not because of the products, but because of the poor customer service. I really wanted to support a local business, but I can’t recommend a place that treats potential customers this way.

Great experience! He was very nice.

I will definitely keep coming to your store!! The lady who helped me was very helpful. I believe her name is Sarah, and she helped me find the best vape for what I was looking for. I appreciate her kindness and she made me want to shop at your store again. Thank you Sarah 🤗