Reviews

4.6(99 reviews)
Nathan Haze★★★★★

Always a great experience. Knowledgeable in everything they carry. From house juice, devices and disposables to little snacks and beverages that are sure to calm you down. This is the only place I’ve gone in the last few years! No pushy sales staff and very welcoming vibes.

Kara Lowe★★★★★

Really incredible staff, so kind and helpful, and patient with people that are not quite sure what they might need or want. I don't go anywhere else. The best vape juice flavorings, and rigs. Knowledgeable about their products, and what's in their store. Top tier, truly.

Nichole Hart★★★★☆

UPDATE EDIT: The owner Paul was unaware this behavior had occurred and went above and beyond to correct the situation with no inconvenience to me and also made sure that this type of incident won’t happen again and employee was handled accordingly as he stated the actions were against company policy and handbook and the owner does not condone any ill behavior towards his customers and if anyone has an issue I urge you to contact him directly because he will happily remedy any problems you may have. This business does not run on bad customer service it is an isolated singular employee issue that has been since remedied. Check out their store and products because Paul stands by his company with great customer service.

Vincenza★★★★★

I love this store! My bf loves their vaping options and flavor selections and I love their glass and all the smoking accessories they have. Prices on everything is really nice, too. The best part is the people who work there though, they're really nice and helpful and they make me smile.

Lee Ben★☆☆☆☆

DON'T VISIT HERE. They will steal your money and refuse to refund. They will threaten you by saying "we will call the police for trespassing." Here's the full story: They recommended me a product, which never worked. Once I found out that the product that they recommended never work, they said "no refund." I wanted to talk to a manager, but they said "well the manager said that PA has a no-refund policy for all the nicotine products." Other PA e-cigarette retailers offer returns. Does it mean that those retailers are conducting illegal activities? I visited the store in person. I asked for refunds because it was 100% the employee fault, given that the employee recommended me the product after looking at my device. One of the employees threatened me by approaching hard to me and said, "NO REFUND. CLEAR? LEAVE MY STORE. I WILL CALL THE POLICE FOR TRESPASSING." So basically, avoid here. They will just sell random products which never work and say "no refund. You don't like it? I will call the police." THIS KIND OF STORES SHOULD BE CLOSED FOREVER.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12 - 8:00 PM

About

Accessibility
Wheelchair accessible entrance
Crowd
LGBTQ+ friendly
Transgender safespace

Reviews

Nathan Haze

a year ago

Always a great experience. Knowledgeable in everything they carry. From house juice, devices and disposables to little snacks and beverages that are sure to calm you down. This is the only place I’ve gone in the last few years! No pushy sales staff and very welcoming vibes.

Kara Lowe

a year ago

Really incredible staff, so kind and helpful, and patient with people that are not quite sure what they might need or want. I don't go anywhere else. The best vape juice flavorings, and rigs. Knowledgeable about their products, and what's in their store. Top tier, truly.

Nichole Hart

a year ago

UPDATE EDIT: The owner Paul was unaware this behavior had occurred and went above and beyond to correct the situation with no inconvenience to me and also made sure that this type of incident won’t happen again and employee was handled accordingly as he stated the actions were against company policy and handbook and the owner does not condone any ill behavior towards his customers and if anyone has an issue I urge you to contact him directly because he will happily remedy any problems you may have. This business does not run on bad customer service it is an isolated singular employee issue that has been since remedied. Check out their store and products because Paul stands by his company with great customer service.

Vincenza

3 years ago

I love this store! My bf loves their vaping options and flavor selections and I love their glass and all the smoking accessories they have. Prices on everything is really nice, too. The best part is the people who work there though, they're really nice and helpful and they make me smile.

Lee Ben

3 years ago

DON'T VISIT HERE. They will steal your money and refuse to refund. They will threaten you by saying "we will call the police for trespassing." Here's the full story: They recommended me a product, which never worked. Once I found out that the product that they recommended never work, they said "no refund." I wanted to talk to a manager, but they said "well the manager said that PA has a no-refund policy for all the nicotine products." Other PA e-cigarette retailers offer returns. Does it mean that those retailers are conducting illegal activities? I visited the store in person. I asked for refunds because it was 100% the employee fault, given that the employee recommended me the product after looking at my device. One of the employees threatened me by approaching hard to me and said, "NO REFUND. CLEAR? LEAVE MY STORE. I WILL CALL THE POLICE FOR TRESPASSING." So basically, avoid here. They will just sell random products which never work and say "no refund. You don't like it? I will call the police." THIS KIND OF STORES SHOULD BE CLOSED FOREVER.

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