Cancelled my tire appointment because they couldn’t get my tires in stock. Instead of calling to explore other options with me they simply just canceled my appointment. My car is uninspected because I need tires for inspection and received a warning that will turn into a fine because now I still can’t get my car inspected due to Walmart and their policies.

Walmart Remodel Review – Cleaner but with Major Issues I recently visited my local Walmart after their remodel, and while the store does look noticeably cleaner and more updated—which is a definite plus—the changes have introduced several frustrating problems. The new layout is one of the biggest issues. They moved the cleaning products and detergents into the grocery aisles, and the chemical smell is overpowering. It’s difficult to walk through that section comfortably. (I know other stores like Giant do something similar, but the odor seems especially strong here.) They also relocated the water to where the cleaning products used to be. The overall store flow now feels like a maze, especially in the beauty section. It’s easy to enter an area but surprisingly hard to find your way out efficiently. Staffing and customer service problems are even more concerning. I’ve shopped at this location for over 10 years and there are a few employees who are consistently friendly and helpful. Unfortunately, the vast majority either don’t speak English or choose not to, which makes basic communication difficult. Workers frequently block aisles while chatting, push large order carts recklessly (nearly running into customers), and stock produce or other items directly in the middle of walkways. Specialty departments are particularly bad. Sporting goods almost never has anyone available to help with fishing licenses, hunting licenses, or other needs—you can easily wait 45 minutes or more. The outdoor section has the same problem. Sometimes you’ll find someone at the cash register, but most of the time no one is around. Even when they make a page over the intercom, nobody shows up. I have no issue with people speaking whatever language they want in their personal lives, but this is an American workplace serving mostly English-speaking customers. Basic English proficiency and actual customer service presence should be reasonable expectations. Suggestion to Walmart: Please fix the detergent/grocery aisle placement—the smell is a real issue. More importantly, invest in better staffing for specialty departments, improved training, customer service standards, and English communication. These operational problems are undermining what could have been a successful remodel. I want to continue supporting this store for its convenience, but the current experience is making it much harder. Hoping for meaningful improvements soon.

Usually love the workers here but the lightskin with orange curly hair, adiads sweatshirt, and black leggings was extremely disrespectful and rude, treated me like i was an idiot because she didnt say excuse me. Plus half the workwrs pretend they dont speak english when you need something, the amount of times ill ask a question and get “no english” and then they walk over to a coworker to talk shit in perfect english is absurd, love scott tho hes the best

I Just started shopping here in March, after moving here from Allentown. Every time was pretty routine until tonight. it was around 9PM and the place was kinda empty, but I enjoy it that way. There was a lot of activity with the positive changes that are being made. I went in with a list of things I was looking for. First on my list was fruit. I grabbed a bundle of apples and oranges and headed to the frozen section. There I chose my food and proceeded to the coffee section and searched for my favorite brand. I was pleasantly surprised that it was discounted by four dollars. First win of the night. II then proceeded to the cleaning section to locate some cleaning stuff. It was challenging to find because of the new layout, but I pushed on and reached out to Egwardo(sp?) I noticed his tatoos and he was happy too tell me about them. I asked him where the supplies where and he gladly showed me were I looked though the isle and blindly missed them. I ended up going half way around the store talking to four different associates trying to find carpet cleaner. I end up back at my original location where Egwardo has located the cleaner on the top rack of the isle. I had passed it three times without noticing. He and every other associate were super nice in offering help. Once I finally found my cleaner I headed over to stationery looking for a single subject notebook. I finally found them hidden away at the end of one of the isles, where I find what I was initially looking for at a very reasonable price. I noticed a journal that caught my eye and seen that it was discounted by Four dollars, so I jumped on it. After adding that to my cart I headed to the housewares section where I was looking for a plate to use as a base for my pothos plant. I found a beautiful plate that fit my decor perfectly, also discounted significantly. I was starting to think how much better could this night go. I then proceed to the to the toy section to feed my newly acquired addiction to hot wheels cars. II looked through a bin of cars and spotted two cars that drew me in. SCORE! Then I looked in the isle and found two more on the rack that I loved! Score again! With everything added to my cart I headed to the check out. The line was small and I moved quickly to the check out where I met Linda. A Porto Rican woman with a pleasant smile and friendly demeanor. As I placed my items on the conveyor the journal came up and I asked for a price check. As it turns out there was a mistake and the price of the journal was actually its original price. Linda handled it like a pro and we went on to have a conversation about mutual interests and our journey through life. I decided that the original price of the journal was too much for my budget and left it behind. I continued through check out and left to my car. Feeling like I needed to use the rest room, I returned and purchased the journal anyway, just to have one last conversation with Linda about her Origins. She gave off such a positive energy I will never forget. For that I am grateful. Probably my best ever experiences at a Walmart. Thank you!

The food area is always a mess. Those associates cant be bothered to help. However,the pharmacy staff and deli employees are very nice,and always smile. And why do they have employees on the sales floor,where something is,they look at you and say,i dont speak english. if they cant speak english,they should not be on the sales foor. How do they fill orders,when the shelve items are in english.