Reviews

4.7(116 reviews)
Ll Bb★★★★★

The worker in this shop is wonderful warm and friendly ,if you having a bad bad day stop by you will leave with a smile and feeling great,keep up the great work

Nancy Truesdale★★★★★

Ms Catherine has to be the most dedicated employee I've ever met in any business. She does so much than just sell you the merchandise from the store she works. She gets to know and remember most every single person that comes in the door.

Blake Blackmon★★★★★

Mrs Katherine is very nice and personable! She also supports us troops!! I will be returning soon ☺️

Randy Hough★★★★★

Catherine is a professional, providing righteous excellent service but knowledge as well. Excellent prices, too.

Mark Dennis★☆☆☆☆

My experience at the store varies. The manager can be friendly and when asked to handle cigars a certain way, here indignant nature surfaces. She routinely takes a grabber to reach bundles of cigars stored high on shelves and not in the Humidor. She also stacks the cigars in bags and pops them on a wood counter. For months I could not understand why so many of the cigars leaf wrappers popped open and the cigars swelled and many you could not draw through. I ended up buying cigarette rolling papers and wrapped the cigars then it occurred to me. The grabbing pinched and busted the wrappers and popping same on the counter only made it worse. One day I mentioned this to the manager. She just became indignant. It was months before I returned as i drove over 20 miles to the store. I started buying the cigars loose in the humidor as they were better and at least not dried out. One Saturday I was in the store and she mentioned buying bundles again. I thought maybe she had changed here grabber approach and she was actually wanting to help me. I told her next visit I would buy a bundle. When her day off came and employee from other stores present, I would ask them not to grab and pop on counter explaining what happens as I had also explained to the manager the day of her original indignant attitude. They listened intently and understood and were pleasant. I try to plan my trips to Camden on the Managers day off as not to have conflicts when I ask no popping or grabber on Thursdays. This week I was in on Monday for a bundle, I asked for a bundle and asked immediately for her not to use the grabber. she immediately went for the grabber. I said, "Please don't use the grabber" and got an instant retort she was only going to use it to knock the bundle over. I was amazed, net result the cigars fall and break the wrappers. Her attitude was not good at this point. I said nothing about knocking the bundles over on the wood on the shelf. I left the store. Net result, many cigars with same ole results. On Friday I went back in again, there were customers in the store and I waited my turn. In front of two other customers she said to me, "Don't yell at me again." I said, "Mam, i did not yell at you last time, I asked you." the exchange in front of the other customers in this very small store was very embarrassing. In all our prior back and forth, even on Monday, I have never said anything in front of another customer as to embarrass a woman rudely is not what I was taught. I bought my cigars and left the store only imagining her comments to the other customers about me. Her rudeness and lack of customer service to a customer was astounding as here in South Carolina everyone is always so polite regardless of gender or ethnicity, quite a turn around from the way the media portrays South Carolina. I never return things, its embarrassing. Other employees have suggested I return the cigars. I drive over 20 miles and all this takes well over and hour of my day and I work typically 15 to 16 hour days. I have to plan in advance my trips to Camden and cannot visit Tobacco Corner other stores as they are further away as the other employees have suggested. I can only attribute this to an employee who does not like her job and does not like the area, "Don't Ya Know!" Never ask her anything special. In my opinion as to her attitude, she treats you like its your good luck she is helping you at all. The store got one star because you cannot post without a star and the other employees have all been wonderful. I have spent hundreds and hundreds of dollars in this store already in 2018 and wish I could speak to a corporate GM about cigars outside the humidor, teaching the employees how to care for these cigars and some very expensive. I would rather buy locally and support local business than drive to Columbia, Charlotte or Hartsville for my cigars. How about you?

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday9:00 AM - 6:30 PM
Tuesday9:00 AM - 6:30 PM
Wednesday9:00 AM - 6:30 PM
Thursday9:00 AM - 6:30 PM
Friday9:00 AM - 6:30 PM
Saturday9:00 AM - 6:30 PM
SundayClosed

About

Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Ll Bb

3 months ago

The worker in this shop is wonderful warm and friendly ,if you having a bad bad day stop by you will leave with a smile and feeling great,keep up the great work

Nancy Truesdale

11 months ago

Ms Catherine has to be the most dedicated employee I've ever met in any business. She does so much than just sell you the merchandise from the store she works. She gets to know and remember most every single person that comes in the door.

Blake Blackmon

7 months ago

Mrs Katherine is very nice and personable! She also supports us troops!! I will be returning soon ☺️

Randy Hough

6 months ago

Catherine is a professional, providing righteous excellent service but knowledge as well. Excellent prices, too.

Mark Dennis

8 years ago

My experience at the store varies. The manager can be friendly and when asked to handle cigars a certain way, here indignant nature surfaces. She routinely takes a grabber to reach bundles of cigars stored high on shelves and not in the Humidor. She also stacks the cigars in bags and pops them on a wood counter. For months I could not understand why so many of the cigars leaf wrappers popped open and the cigars swelled and many you could not draw through. I ended up buying cigarette rolling papers and wrapped the cigars then it occurred to me. The grabbing pinched and busted the wrappers and popping same on the counter only made it worse. One day I mentioned this to the manager. She just became indignant. It was months before I returned as i drove over 20 miles to the store. I started buying the cigars loose in the humidor as they were better and at least not dried out. One Saturday I was in the store and she mentioned buying bundles again. I thought maybe she had changed here grabber approach and she was actually wanting to help me. I told her next visit I would buy a bundle. When her day off came and employee from other stores present, I would ask them not to grab and pop on counter explaining what happens as I had also explained to the manager the day of her original indignant attitude. They listened intently and understood and were pleasant. I try to plan my trips to Camden on the Managers day off as not to have conflicts when I ask no popping or grabber on Thursdays. This week I was in on Monday for a bundle, I asked for a bundle and asked immediately for her not to use the grabber. she immediately went for the grabber. I said, "Please don't use the grabber" and got an instant retort she was only going to use it to knock the bundle over. I was amazed, net result the cigars fall and break the wrappers. Her attitude was not good at this point. I said nothing about knocking the bundles over on the wood on the shelf. I left the store. Net result, many cigars with same ole results. On Friday I went back in again, there were customers in the store and I waited my turn. In front of two other customers she said to me, "Don't yell at me again." I said, "Mam, i did not yell at you last time, I asked you." the exchange in front of the other customers in this very small store was very embarrassing. In all our prior back and forth, even on Monday, I have never said anything in front of another customer as to embarrass a woman rudely is not what I was taught. I bought my cigars and left the store only imagining her comments to the other customers about me. Her rudeness and lack of customer service to a customer was astounding as here in South Carolina everyone is always so polite regardless of gender or ethnicity, quite a turn around from the way the media portrays South Carolina. I never return things, its embarrassing. Other employees have suggested I return the cigars. I drive over 20 miles and all this takes well over and hour of my day and I work typically 15 to 16 hour days. I have to plan in advance my trips to Camden and cannot visit Tobacco Corner other stores as they are further away as the other employees have suggested. I can only attribute this to an employee who does not like her job and does not like the area, "Don't Ya Know!" Never ask her anything special. In my opinion as to her attitude, she treats you like its your good luck she is helping you at all. The store got one star because you cannot post without a star and the other employees have all been wonderful. I have spent hundreds and hundreds of dollars in this store already in 2018 and wish I could speak to a corporate GM about cigars outside the humidor, teaching the employees how to care for these cigars and some very expensive. I would rather buy locally and support local business than drive to Columbia, Charlotte or Hartsville for my cigars. How about you?

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