Reviews

4.4(7 reviews)
L S★☆☆☆☆

I purchased a hookaklit from this establishment earlier today for someone else. When they tried it, it didn’t work. I was not given a receipt, so I went back to the store and showed my transaction on my bank statement. The employee there was nice and called his manager. The manager asked to speak to me and says it’s store policy for the customer to try before they leave. I was unaware and the employee I purchased it from did not state that. I asked where that store policy was posted and I was told it WAS posted over a year ago when the store opened and I was the only customer that complained that it didn’t work. I was also told that they can’t do anything about it and that I should come back on the morning and have the employee buy me another one since it “costs too much money for them and they don’t even make money off of the product.” The manager was talking over me the whole time and just said the employee shouldn’t have done that and proceeded to reference this policy that was nowhere to be found. I left because that is extremely unprofessional.

Tim Moore★★★★★

Some the best prices in state and very friendly

The Chieftan★★★★★

Come see the guys , they are legit , and friendly great service.

Abdelrahman Addahoumi★★★★★

The best customer service ever and he gives really good deals

pervez mangi★★★★★

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards

Reviews

L S

a year ago

I purchased a hookaklit from this establishment earlier today for someone else. When they tried it, it didn’t work. I was not given a receipt, so I went back to the store and showed my transaction on my bank statement. The employee there was nice and called his manager. The manager asked to speak to me and says it’s store policy for the customer to try before they leave. I was unaware and the employee I purchased it from did not state that. I asked where that store policy was posted and I was told it WAS posted over a year ago when the store opened and I was the only customer that complained that it didn’t work. I was also told that they can’t do anything about it and that I should come back on the morning and have the employee buy me another one since it “costs too much money for them and they don’t even make money off of the product.” The manager was talking over me the whole time and just said the employee shouldn’t have done that and proceeded to reference this policy that was nowhere to be found. I left because that is extremely unprofessional.

Tim Moore

10 months ago

Some the best prices in state and very friendly

The Chieftan

6 months ago

Come see the guys , they are legit , and friendly great service.

Abdelrahman Addahoumi

a year ago

The best customer service ever and he gives really good deals

pervez mangi

11 months ago

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