New chick with the glasses has terrible customer service, I don’t appreciate having a cashier texting on her phone while I’m asking her questions about product. Highly rude to not pay attention to a paying customer and mumble under her breath.
Reviews
Best customer service I've experienced. Alexis is awesome ! She deserve a huge THANK YOU!!! I will only go to this store from now on...they literally have everything you could need!! If you haven't been here before, you DEFINITELY should go...great prices, deals, etc.
Good prices, very friendly staff, and conveniently located.
I was very impressed with their selection and Ashley who was very lovely to me and helpful. That’s so important to me, accommodation and helpfulness. I was in kind of a rush and Ashley got me in and out. I bought more than usual because they had such a great selection of products I enjoy. Great prices, nice clean store, well stocked and great service. I don’t mind driving a few extra miles to feel like my patronage is appreciated. I’m looking forward to trying new products next time I get a chance to go to Fort Mill smoke club. Happy Holidays!
Called them (literally) a dozen times. After many rings, you get a message saying their mailbox was never set up. So... unhappy or have questions about a purchase, need any kind of support whatsoever? Too bad, go in person or never catch them again. Such a ridiculous way to make a business impossible to deal with.
Smoker’s Club Fort Mill
7580 Charlotte Hwy STE 900, Fort Mill, SC 29707





