The store has come a long way. When I visited a few years ago it was average and customer service was okay. I have been back recently and it was really organized and the person that helped me went over and above to help me with my needs. She was a older lady. Great job!

Becky is the absolute best! Always so friendly! We have been loyal customers for a few years and when Becky came she just completely elevated the customer experience!

Great store and the manager Kristina is very helpful! Customer service is superior!

Absolutely terrible experience with this store. The brunette with the glasses has the worst attitude I’ve ever seen in a professional environment. She recommended a flavor and said it was the “exact” same when it tasted nothing like it… I bought what SHE recommended because she acted like she knew what she was doing. The vape tasted NOTHING like the flavor I get regularly. I know what it’s supposed to taste like. I obviously complained because it WAS NOT THE FLAVOR. She argued and offered me 10% off if I buy a different vape. Ridiculous solution considering she told me it was the same vape lol. She literally said “I don’t Have to help you with anything”, and I am shocked with her attitude. She bragged about the store being open for nine years and HER working there for 7 years. Guess what… No one cares how long you’ve worked there! You are supposed to care about your customers because you wouldn’t have a job without our sales. I relocated here recently and have shopped there weekly For six months…I will never go back in there! RUDEST PEOPLE EVER! And the other employee was sitting on a laptop doing nothing to help the situation and they actually YELLED AT ME TO GET OUT OF THE STORE! Obviously this place doesn’t need my business. Again, I am stunned. Terrible customer service. Do not waste your money here because you’ll be treated a lot better somewhere else. Perhaps they should remember Vape stores are everywhere and we do not have to choose them.

My wife and I visit this shop several times a month and are kind and friendly always. Initially we had great experiences speaking with the owner. After hurricane Hellene we visited several times twice a young man and once a young lady was working. Both of these employees told us that their system was down and that their would be no way for us to log our earned points, this was along with their generally bad attitudes for what felt like only us. Today however we visited and the owner was working And we brought this all to his attention , only to be told we were incorrect. Bad customer service. No longer fans.