Jacob is a great host. It was like visiting someone's house. No push to sell. Well stocked humidor with good range of prices and brands. I also had a great local cider that was gluten free with no sugar added. Comfortable armchairs with US Open tennis playing on 3 TVs without sound. The only thing I might add is some low music so one wouldn't hear other's conversations, but no one was too loud or rowdy at all.

Outstanding spot for sticks if you are in the Franklin area. Staff knowledgeable and extremely inviting. I travel for work to Nashville area and have now found my cigar haven away from home. 3rd visit with different staff each time, SAME outstanding experience. Check it out. You will not be disappointed.

I really like this cigar shop. Great selection of cigars and accessories! Staff is very friendly and knowledgeable. The humidor is fairly large and well stocked with a variety of popular brands. I have purchased some popular favorites, unique items, collectibles & accessories, some I have not seen elsewhere. I definitely recommend visiting them.

Good selection of cigars and very personable experience. The gentlemen who was working was friendly and helpful. Owner apparently was sitting there but didn't acknowledge anyone in the store which I thought was a little strange.

I’ve spent time in cigar lounges all over the country, and Franklin Cigar is absolutely one of the standouts. The selection is excellent, with something for both seasoned smokers and newer enthusiasts, and the prices are very fair, which isn’t always the case in premium lounges. It’s clear the shop is run by people who actually understand cigars and the culture around them. The lounge itself is comfortable, welcoming, and easy to settle into for a long conversation or a quiet smoke. What really impressed me, though, was the ownership and staff friendly, attentive, and the kind of people who go above and beyond to take care of customers when situations. Such as a broken bathroom door and customer having to KoolAide man out of the restroom. The demonstrated impressive problem-solving skills and a great sense of humor under pressure. At the end of the day, Franklin Cigar delivers exactly what a great cigar shop should: good cigars, good prices, and good people. That combination is harder to find than most folks think. Highly recommended if you’re anywhere near the area.