The store is always oranized. The staff are friendly. The best soda prices in town. My digital coupons always work, in one instance a coupon was not applicable to the product I had at check out, so the clerk got another associate to bring me the product that was applicable for the coupon. Very helpful team.
Reviews
The girl at the register was real friendly, & even though she was the only worker there she tried her best to help everyone while she kept a smile on her face! The store itself was clean, some aisles had too much clutter. The bathroom area needs help! The toilet wasnt clean, it doesnt flush, & the garbage was running over!
Just out of response to what the Julia girl posted on the reviews. I was there the night that happened and the assistant wasn’t aggressive or anything when she approached you guys. She had a woman approach her crying her eyes out and she then had a duty to gather information. Like his name, so the girl could file a report. I’m sure the other stuff did happen with Facebook or whatever but that doesn’t mean that it’s dollar generals fault that another customer downed your son publicly online. I saw the post too and dollar general wasn’t involved in what happened online. All I’m saying is I see why it would upset you but don’t take it out on the employee who was just trying to do her job. If you were working somewhere and a customer approached you with what the girl did then you would have a duty to assist her and have you tried contacting the store manager and seeing if she could assist you in your experience? I know since Heather took over that store it’s been nothing but absolute progress in customer service and the products in stock. The store is cleaner than ever. I’m sure she would be happy to help you in any way she can.
This visit to DG was not a good experience! Customer Service at check out has not been fully trained using Debit cards along with other cards to pay for a purchase! She also worked so slow that it took forever to check 1 person out! There were about 10 ended up standing, in line waiting, because of this! If you need to be somewhere, with an appointment, I advise not to go to DG here, before hand! I'm sure all check out customer service are not all this slow & under trained, but this one was!
This store has "odor" issues and the stock is generally a mess and boxes sit at entry into the aisles blocking much of the stock on the shelves. Many times the drink specials are not available due to bulk buying by local convenience store merchants. Used to be one of my favorite stores in our town.
Dollar General
549 E Main St, Hohenwald, TN 38462


