I love this place they are cheaper than every where else and they are very friendly love them. If they don’t carry what u vape they will order it for u!!!

Jacob definitely went above and beyond. Definitely a keeper

New in town and needed juice. Met Joshua at L7 just two miles away! He didn’t have what I have been using, but, was very patient in helping me describe what I was looking for. And…advised that he would order what I’ve been vaping and showed me the clipboard where other customers have brought him the info to do just that. So five stars for Joshua and L7 in Karns for helping me re-supply close to the new hacienda!

I have been buying my liquid and pods here for years and never had any problems until my last visit. I purchased a new pod system on August 28. The device stopped working on September 20. I remembered the guy who sold me the device told me that I had 30 days to return it if anything went wrong. When I came to exchange the device on September 22, the guy (with long red hair) who was in there was unpleasant from the start. He seemed very annoyed that I had even entered the store and more annoyed when I told him why I was there. He seemed to have difficulty looking up the transaction and after quite some time, he called his manager. While on the phone, he kept saying things like "well he says..." as if he was skeptical about what I was saying. The manager was able to locate the transaction, but the guy told me that he was told not to exchange it, since I didn't have a receipt. I still had all of the original packaging, the paper bag that it came in, which has been in my passenger seat since I bought it, and I was not given a receipt. Then, when I questioned why he had spent so much time looking up the transaction in the first place if he couldn't do anything without a receipt, he just said "you can leave now" and then kept repeating that over and over until I left. I will be buying my supplies elsewhere going forward. Edit: Thanks for the canned response; I'll be sure to call [Phone Number]. If you are happy to give up my steady business to save yourself $20 today, then that's your prerogative, but it's pretty shortsighted if you ask me. You have my transaction in your system. You pulled it up. Receipts can be reprinted. You simply didn't want to help me. I wouldn't have bothered writing this review if I had simply been turned away from an exchange, that's not the issue here.

Yeah ... Not a very friendly staff at all,walked in after work about a week ago around 4:30 or so trying to find some new juice there was two guys working I'm pretty sure, one set at the table on his phone the whole time, while the other stood behind the counter dead silent,no recommendations on anything,no what specific flavor are you looking for just a very uneasy feeling the whole as if I was inconveniencing them in some type of way when I left definitely wasn't satisfied with the customer service at this place an it's not the first time needless to say I probably will not spend my $ here anymore. I've definitely been to others around the Knoxville area that are way more helpful an professional about the job.