Great customer service and always feel like I am apart of the team. The workers always ask what I want and if they are out will make sure they order it for me. Best place in town.
Reviews
⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐🌟⭐ I truly give them 20 stars & would give more!!! Literally wish I never had to ever go in to any other store for any reason!! I had a store at the end of my road while growing-up in the 90s, & one of my best memories was the store treating the neighbor customers like they were actually family (we all had running "taps" & they not only knew your name + the names of your whole family but also knew all of your Birthdays! We all looked out for each other & their children!) That is exactly the feeling this place makes me feel every time I'm in there!! I definitely feel at home like it's my store for sure.. even more so since every time I walk in I always get an immediate ear to ear smile followed by a "hello friend, how's your day going today? Good? You just need your regular? How's your children doing? Growing well? Behaving? I hope your night is magical & memorable! We see you tomorrow night, right?" they normally give me & my two kids discounts on drinks ,candy or snacks, which really makes my kids feel so special, important & apart of some special club or something!!! They always make sure to talk directly to the kids instead of just me which makes them feel seen!! They truly are so kind, considerate, thoughtful & generous!!! I've came in a few times now during which I had either forgotten my wallet at home, just didn't have enough change or something on me & instead of an embarrassing situation becoming a entirely awkward anxiety horror story situation, without even thinking, making a huge scene or making me feel any worse they always just quickly, quietly & generosly just cover the amount I'm short!!! Something I can't express how grateful this makes me!! I know that I always leave any coin change I get just to go to the next time me or anyone else might need a little bit of help to cover their bill..I guess I can say that their generosity is contagious because I don't do this at any other store!! I don't know how to say it more Sincerely but I'm just so Serious that they just might be the most sincerely friendly, polite, kind, & caring people I've met in many years!! They make everyone feel welcomed regardless of social standings. They help the area homeless in many ways & including giving them small jobs\tasks they can do for either a few dollars or a few items from the store depending on the person's needs. They allow homeless to use their store phone a few times a day but only if it's very short calls, not excessive, being abused or taken for granted. I know this doesn't sound like much to a lot of people but considering how all of the other stores with-in probably 10 miles treat any persons they even think might be homeless this is unheard of, far from the norm & truly amazing!!!!! I SERIOUSLY CAN NOT BRAG, COMPLIMENT & RECOMMEND IT ENOUGH AS THIS STORE TRULY DESERVES!!!!
I love the people who run this place! Always full of smiles,big welcomes & "hello my friend"! I go out of the way just to come here!
Since they refuse to answer the phone to rectify the situation I'm gonna blast them and then report them. THIS STORE IS PASSING COUNTERFEIT MONEY!! MY FIANCE WENT INTO THIS STORE TO BUY CIGARETTES AND THEY CHANGED HIM WITH A COUNTERFEIT BILL!! BE CAREFUL!! IM REPORTING THEM ASAP!
Always satisfied with the service, product variety and quality, and experience shopping for items typically found at a smoke shop. Will travel a little further or out of the way to this location over a smoke shop more convenient to my route.
Smoke For Less
1105 Gallatin Pike N, Madison, TN 37115



