Everyone there is so nice and helpful, especially lauren! she’s always in a great mood, and very happy to help her customers! They all, though take time to help what you’re looking for even if they don’t have the brand! they take time to give recommendations based on things you tell them you like. They’re very clean and very organized which is great and quick when you’re in a rush! They always accommodate to their customers and it’s definitely the best shop it town!! 10/10

I’ll tell you one thing—this place in Smyrna is awesome. The selection is unreal; they’ve got just about everything you could possibly need all in one store. The employees are amazing—super knowledgeable, friendly, and just genuinely good people. Everyone’s joking around, having a good time, and they make you feel like family the moment you walk in. I highly recommend this place. Come check out Vape 101 Smoke sometime—you won’t regret it.

Been going here almost a year. Very knowledgeable. Very helpful. Very professional. Store is clean and organized for shoppers.

I bought 2 watermelon liquids and 3 new tips I took the home opened the new tips and put the watermelon liquid in 2 of them because it was a different brand from my other liquid I took a big inhale and I thought I was going to chock to death !!!! It burnt my throat and lungs really bad!!!! I ask my wife to try the other tip but only a little and it did the same!!!! I took it back and told the lady at the counter what had happened and I said get me some new tips and I'll let you use one to try it out to see what she thought!!!! She opened the lid and took a smell and said well it smells like watermelon i said get me some tips and than try it out !!! This went on over and over until she took the tip out of my pin that had cotton candy in it and I told her that would work use the new one and she still did it anyway!!! Smdh Than she took a big hit and started choking and said my coal was burnt Long story short she wouldn't do anything about it and told me if I didn't want them there's a trash cn by the door !!! I know the rules but when you have a bad product that could possibly hurt someone really bad you think you would want to know and get it off you shelf before something bad happened to someone 🤔 I didn't want anything free I just wanted to give them a heads up !! Poor customer service

I bought nicotine juice here two months ago and had to replace the filter 17 times in a week while using it. A store clerk in another location said they couldn't do anything and told me to go to the store where the owner was. So I came here, and the manager here said there was nothing they could do for me either. I had to buy two new bottles of different nicotine juice, and as expected, there was a problem. In the meantime, we had to buy over 200 dollars of nicotine juice and filters to replace them, and no one would solve the problem. Feeling frustrated, I went into a vape store elsewhere and asked, but they didn't tell me that the vape I was smoking should use different juices. Since I had already bought the juice, I had to go back to this store and buy a new machine that would fit this juice. For two days straight, juice kept leaking from my machine, and I had no choice but to come back here again to ask. The manager left me alone for 15 minutes and chatted with the other clerks. Then, they told me to give them my phone number since there were no parts now, and I had no choice but to buy another filter. The juice I bought here today has gone wrong again, and I don't want to waste any more money, so I asked to exchange it for something else. But they looked at me like a bee and always caused problems. They said they couldn't change it, claiming they would raise it. There was no meaning. The clerks there smile when buying things, but when they raise issues, they pass the buck and avoid each other. I was angry and called the store owner, but the clerk said they couldn't change me and hung up. My husband and I used this store and bought over $200 worth of goods a month. I get very angry at the clerks here for dealing with the problem this way. They sell really unfriendly and bad products, and when there are problems, they blame the customers. I'm really angry and I feel like the money I spent here was such a waste. I will never go here again.