Evan kept mentioning his general manager, doesn’t allow him to exchange disposable vapes only if they are misfiring or physically, leaking juice when I ask for the general managers name turns out he’s the general manager when I asked for someone higher up, he said he’s not required to give me that information was not trying to give anybody a hard time, but it was physically burnt I get the same vape every single time lost Mary kiwi fuse the sign clearly states make sure you ARE 100% satisfied BEFOR you leave I never left I’m not sure if this is a real rule or he had decided to give me a hard time I do business other places and if I ever have any problems before I leave the store They provide me with another vape, he eventually decided to give me a new vape at no cost and asked me never to come back to the store again after he was mumbling under his breath about inventory unfortunately the second vape that I got also taste burnt I do not think it’s the stores fault sometimes items get damage while shipped but the lack of professionalism from a “general manager” is beyond me maybe he was just having a bad day and decided to give somebody else a hard time. Just got off the phone with the Hurst Location they said they would replace it if I have not left the store, he was in fact just giving me a hard shame on you Evan 🤦🏽‍♂️

This is my go to spot . it is Usualy very friendly and juice taste great but these last three time i went they rushed me out , i wanted to try a new flavor but the guy said looking at the flavor list was a waste of time. when i got the juice i usualy get it tasted harsh, it is usually sweet and smooth . I seen people go in and add flavor to their juice but when i asked the guy said i have to buy a new bottle.( i hope its not cause of my race) i dont mind buying it i just feel they did me wrong these last three times

Helpful staff! Went in for a ooze battery n got recommended a betta priced battery that work just as good as ooze if not better. N it comes with a charger Huh!

Best smoke shop in the dfw area in my opinion. Every time I go in it’s a pleasant experience. The manager is always so nice and helpful. The other workers are great too. They also have a cool rewards system and decent prices. Not to mention awesome artwork on the walls too!

The employee was super helpful & knowledgeable able the products. He was very nice & patient with me, even though there were other people in the store he never made me feel rushed or like I needed to hurry & choose something. He had me make sure the device worked before I left & then sent me on my way. He was really great to work with!!