I will no longer be returning to this store due to repeated rude and unwelcoming behavior from one of the employees. She rarely speaks, creates an uncomfortable environment, and today after I made a purchase and told her to have a nice day, she walked off and said “anyways, how many do we have?” to the owner. I genuinely like the owner he’s kind, always makes conversation, and that’s why I enjoyed supporting this business. This may seem minor to some, but customer service matters to me. I don’t mind spending my money here for him, but I’ve lost that desire because of her behavior. If this is addressed and she’s reminded to be respectful, I’d consider returning. Until then, I won’t be coming back.
Reviews
Tacoya Williams
Felipe Robledo
Great service here, Liz goes above and beyond and very knowledgeable of all the merchandise they sell.
Dallana Ramirez
Very helpful staff especially the girls they work so hard and very dedicated about their responsibilities would definitely go back 👍
1017 Guwop
My fav spott everrr , especially Liz! Love her, very friendly 💞
MG Angelica
Great variety of products and good customer service. Liz is the bestt
Tobacco & Beyond
3936 S Polk St Suit 102, Dallas, TX 75224
Tobacco shop
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