Reviews

4.4(198 reviews)
David Payton★★★☆☆

Great selection, great ambiance, and excellent customer service.... really poor credit card management... ugh...took 2 days to batch out my debit card which could have caused an overdraft instance. It's 2026, card management should be extremely smooth, and debits should be almost instant.

Brady Bush★★★★★

I love a local shop that knows you by name. Even with the new laws, all the staff at Head Hunters are always happy to help and even guide me onto new things if they are out of a product. I've never had a problem with any experience and if they aren't stocked with your products, it's not really their fault! Keep being you, guys! ❤️

C NE★★★★★

My one and only smoke store. Everyone is knowledgeable and very friendly. Love Shelby! And they always have deals.

Mike Johnson★☆☆☆☆

“Used to be a regular. Not anymore.” I’ve been coming here for a long time, so this isn’t a one-off bad visit. Over the past year especially, the quality has gone downhill — even the wiener quality isn’t what it used to be, which is disappointing because that was one of the reasons I kept coming back. What really pushed me away this last time was the overall vibe. There was someone hanging around the entrance who made the situation feel uncomfortable, and I nearly got pulled into an unwanted confrontation just trying to walk in. As a regular, that’s not something I ever dealt with before, and staff didn’t seem to acknowledge it. Between declining product quality, prices going up, and the place feeling less safe and less cared for, I’ve decided it’s time to move on. Sucks to say, but this shop just isn’t what it used to be.

Sandy Cox★★★★★

John had amazing service and was very helpful and friendly. My go to store for sure.

Hours and Location

Open Hours
People typically spend up to 3 hours here
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

About

Service options
Delivery
Accessibility
Wheelchair accessible entrance

Reviews

David Payton

2 months ago

Great selection, great ambiance, and excellent customer service.... really poor credit card management... ugh...took 2 days to batch out my debit card which could have caused an overdraft instance. It's 2026, card management should be extremely smooth, and debits should be almost instant.

Brady Bush

9 months ago

I love a local shop that knows you by name. Even with the new laws, all the staff at Head Hunters are always happy to help and even guide me onto new things if they are out of a product. I've never had a problem with any experience and if they aren't stocked with your products, it's not really their fault! Keep being you, guys! ❤️

C NE

a year ago

My one and only smoke store. Everyone is knowledgeable and very friendly. Love Shelby! And they always have deals.

Mike Johnson

9 months ago

“Used to be a regular. Not anymore.” I’ve been coming here for a long time, so this isn’t a one-off bad visit. Over the past year especially, the quality has gone downhill — even the wiener quality isn’t what it used to be, which is disappointing because that was one of the reasons I kept coming back. What really pushed me away this last time was the overall vibe. There was someone hanging around the entrance who made the situation feel uncomfortable, and I nearly got pulled into an unwanted confrontation just trying to walk in. As a regular, that’s not something I ever dealt with before, and staff didn’t seem to acknowledge it. Between declining product quality, prices going up, and the place feeling less safe and less cared for, I’ve decided it’s time to move on. Sucks to say, but this shop just isn’t what it used to be.

Sandy Cox

3 months ago

John had amazing service and was very helpful and friendly. My go to store for sure.

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