The man inside was very helpful and very knowledgeable. Great service. I would come back. All the way from St.Louis Missouri

Very helpful and quick to point out what you need and they help you and inform you on anything. 5⭐️

Good selection of products and helpful service

Hands down the best smoke shop in San Angelo!!! Incredible employees and excellent customer service! Several months back my youngest daughter was hospitalized with pneumonia for 6 days in Angelo. We live 40 minutes away. By the 3rd day we were in the clear and were sticking around for observation and some test results. We were away from home and had no supplies. My boyfriend went down to new era to pick up a glass piece. He called ahead because it was minutes from closing. He explained the predicament we were in and the employee agreed to wait for him. When he arrived he selected the piece he wanted and went to pay for it. The employee refused to take his money and wished us well and said he hoped our little girl got better soon. Last night we got the opportunity to visit their shop while we were in town. It was my first time in the store and I was beyond impressed with their selection! The gentleman that helped us last night was great! Very knowledgeable and easy to visit with. Im generally not one to take time to write reviews good or bad, but this place definitely deserves some recognition!!! Thank you New Era, see y’all again soon!!!

We go in New Era like we give to Walmart! Jay is the best salesman plus he explains everything to you in a very comprehensive manor! I won’t ever go to Lifted because the customer service is out standing at New Era and so are the prices! If you need to know something hit up Jay at New Era!