Amanda was the most helpful person today! I can in with a broken tank and she helped me figure out the problem. She was so nice even though it was leaking everywhere. Thanks again girl!

I didn’t catch her name, but she answered all my questions and she was so incredibly sweet. Thank you for giving me such a wonderful experience! Will definitely be shopping from here again!

Kevin is very rude I go there all the time he question me for my id I told him I didn’t have it that my husband had it in a car, but I have it on my phone and he wouldn’t even let me use the ID that’s on my phone. He was very hateful. I had to have my 71-year-old client come in to get it and then he questioned him for his ID and it was really hateful towards him too. This is ridiculous. I’m one of y’all‘s best customers. Every time I go in there I spent at least $100 and I’m there twice a week maybe more something needs to be done about this. He always has his dogs in there and his underage children too. He’s a very hateful person and something really need to be done about this. Are you gonna lose a lot of customers

I really enjoy coming to this shop, but only when Amanda is working. She is always kind, patient, and helpful. Unfortunately, my experiences with Kevin have been the complete opposite. From my very first visit, he was rude, disrespectful, and rushed me so much that I had to pick something without even knowing the inventory. His attitude has been consistently negative—not just toward me, but toward other customers I’ve seen him interact with as well. Because of this, I go out of my way to avoid the days he’s working. There have even been times when I saw him there and turned right back around to my car because I didn’t want to deal with his negative service. As a customer who has been coming here for about 7 months and spends a lot of money, I strongly prefer not to interact with him at all. I know staffing decisions aren’t up to me, but I’m sure I’m not the only one who feels this way. I genuinely hope this feedback is taken seriously, because Amanda and (used to be)Julia make this place great—Kevin does the opposite.

Buyers beware, avoid at all cost! Scummy business!! I went in today to buy my wife a vape, but after returning home, I realized that the vape was defective—it was missing the plastic sealant and the sticker at the bottom. I quickly returned to the store to exchange it, but the employee, who was rude and unhelpful, casually pointed to a small sign under the counter stating, ‘No refunds; must test vape in-store before leaving.’ I was not informed about this policy, and even if I had been, I wouldn’t have been able to test it since I don’t smoke. Based on this experience alone, they will never receive my business or my wife’s again. If you live in Springtown, I highly recommend going to Sirius Vapor in Boyd. It’s not as close, but they are much more hospitable, ethical, and their prices are better.