Sold me a yocan uni pro without the magnetic apadter, is useless without it. When I tried to exchange it they said they no recourse and implied that I had stolen the piece Never ever coming back here, advising everyone I know that they don't stand by their product or customers EDIT: So below it says that this guy says he has footage of me taking the adapter out - if he has footage of anything its of me opening the package outside of the store, there was no magnetic adapter in the sealed packaging. Take it up with Yocan man, I just wanted a different package - I understand that its a suspicious situation, but lying saying you have footage of me defrauding your business is honestly hilarious I went ahead and bought the adapter I needed for $10 on Amazon, so thanks for the extra battery - I will gladly use is with my adapters arriving tomorrow

I live right next to this spot. I come here all the time for my goods, so they recognize my face if not my first name now. I recently bought vape that was bad and after a few days it was leaking, so I brought it back and asked to swap it out. I even showed them the purchase transaction from my account. The lady calls the “owner” and he denied me anything they could do. You lost a loyal customer for a faulty product you had in your store you couldn’t swap out for a $20 value. Won’t be coming here again.

Don’t we just love false advertisement it says you guys close at 12 why God’s name are you guys close at 11:40?

I’ve been coming here for many years. I’ve never had a problem or nothing that I get well today I’ve learned why I don’t really like the new people because their stuff is way off compared to the regulars. I will not be here again with new people. And he knows he was wrong for that

I’m a regular customer at this store, but this time I couldn’t go myself, so I sent my girlfriend instead. They didn’t have the vape I usually buy, so I asked her to show me other options over a video call so I could pick a different one. She was told she couldn’t record or make a video call inside the store, and that if she didn’t like that, she should go shop somewhere else. I think that’s a poor way to treat a loyal customer. I understand having store policies, but the way it was said was very unprofessional and unfriendly