Went into this shop today and purchased 2 of the Off Stamp refills that were on the shelf with a price tag of $19.99. After the very rude young man behind the counter rang me up, I swiped my card. I asked him what the total was because on the credit card machine it showed the total very small. He then replied, $48.74 and I replied, almost $8.00 in tax? He then replied, they are $22.99. I replied, the sign clearly says $19.99. He replies, they must not have changed the sign. I asked for my money back for the difference, he replies, I’m not going to do that. I told him that was false advertisement and I wanted the name of his manager, he replies, I’m not giving you that. He points at a sign in front of the register that says “No refunds “ I then say, you can abide by that sign but not the sign that clearly says the price of the product that I purchased says “19.99??? I then was so aggravated and disgusted by the way this place conducts business. I started to walk out and then I took a picture of the signs with the prices and he started yelling at me that I am not allowed to take pictures. I will definitely be letting the public know to avoid shopping here or any of the other businesses that is associated with them. We all know there are plenty of other vape shops in Front Royal and the surrounding areas. Young man, you should be ashamed of the way that you conducted yourself today. If you are going to work in customer service then you need major training class on how to take care of the customer!!!

My 2nd time here and I LOVE this place. The guys that work there are always nice & extremely helpful. AMAZING cigar collection and I love the assortment of premium incense too. During today's visit I was able to buy 100% natural cigar wrapper and tobacco so I can try to roll my own cigar tomorrow.. Love, love, love this shop & their offerings, including the Wild Berry incense collection. *edited to add* I don't know what music station they were playing when I stopped in today but the music was great too!

Staff maybe owner amazing very knowledgeable on what I needed was very generous and fair made my day thank you. !!!

Made me feel like a foreigner in my own country! Was passing through and looking for a vape. Asked if they had any American made vapes, and the foreign guy very rudely says "Why would you want that?". Noped out.

Not friendly and not helpful employee working the day I went in. When I asked about a product she just said she didn’t know. If I had a question it felt like she was annoyed and considered my question dumb. Great selection of products but horrible customer service.