Very bad and rude attitude towards customer. I was attacked the minute I stepped inside by the employee for having my phone up during a video call. You can ask nicely to put the phone down and I will, no need to be hostile and attack at the spot. I will never visit again and I will tell everyone I know that this place is rude toward customers. This is a response to the “Owner” I was not asked not to record! I was attacked and the employee was very rude then he said you didn’t ask for permission. There are many better ways to ask “please recording is not allowed” etc. The employee was literally raising his voice. Seeing that the owner took the employee’s side without investigation tells me a lot about your business. You should be ashamed of yourself. Teach yourself and your employees how to act towards customer if you wish to have legitimate business.
Reviews
Abdulaziz Aljouaid
Janet Brown (JB)
Nice variety of cigars, and love the Cigar lounge! Very peaceful, I’ll be back!
Violet Bannon
Owner is Super Nice and Professional. Good Selection great smoking lounge. GREAT PRICES
Annie Williams
Great service, wonderful selections, and a pretty store.
Brayan Madrid
Went during opening hours, they were open but had the door locked. When I knocked they closed the back office door.
FH Tobacco and market
6271 Old Dominion Dr, McLean, VA 22101
Tobacco shop





