Reviews

3.5(8 reviews)
Abdulaziz Aljouaid★☆☆☆☆

Very bad and rude attitude towards customer. I was attacked the minute I stepped inside by the employee for having my phone up during a video call. You can ask nicely to put the phone down and I will, no need to be hostile and attack at the spot. I will never visit again and I will tell everyone I know that this place is rude toward customers. This is a response to the “Owner” I was not asked not to record! I was attacked and the employee was very rude then he said you didn’t ask for permission. There are many better ways to ask “please recording is not allowed” etc. The employee was literally raising his voice. Seeing that the owner took the employee’s side without investigation tells me a lot about your business. You should be ashamed of yourself. Teach yourself and your employees how to act towards customer if you wish to have legitimate business.

Janet Brown (JB)★★★★★

Nice variety of cigars, and love the Cigar lounge! Very peaceful, I’ll be back!

Violet Bannon★★★★★

Owner is Super Nice and Professional. Good Selection great smoking lounge. GREAT PRICES

Annie Williams★★★★★

Great service, wonderful selections, and a pretty store.

Brayan Madrid★☆☆☆☆

Went during opening hours, they were open but had the door locked. When I knocked they closed the back office door.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

About

Accessibility
Wheelchair accessible entrance
Wheelchair accessible seating
Amenities
Wi Fi
Free Wi Fi

Reviews

Abdulaziz Aljouaid

3 years ago

Very bad and rude attitude towards customer. I was attacked the minute I stepped inside by the employee for having my phone up during a video call. You can ask nicely to put the phone down and I will, no need to be hostile and attack at the spot. I will never visit again and I will tell everyone I know that this place is rude toward customers. This is a response to the “Owner” I was not asked not to record! I was attacked and the employee was very rude then he said you didn’t ask for permission. There are many better ways to ask “please recording is not allowed” etc. The employee was literally raising his voice. Seeing that the owner took the employee’s side without investigation tells me a lot about your business. You should be ashamed of yourself. Teach yourself and your employees how to act towards customer if you wish to have legitimate business.

Janet Brown (JB)

3 years ago

Nice variety of cigars, and love the Cigar lounge! Very peaceful, I’ll be back!

Violet Bannon

3 years ago

Owner is Super Nice and Professional. Good Selection great smoking lounge. GREAT PRICES

Annie Williams

4 years ago

Great service, wonderful selections, and a pretty store.

Brayan Madrid

3 years ago

Went during opening hours, they were open but had the door locked. When I knocked they closed the back office door.

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