Sadly I believe this location is closed now but it was one of the best vault locations with some of the nicest people, I’ll miss it
Reviews
They're ok. I don't know really what to say. I go there. The people are nice. It's very small and the selection is limited in both size and scope. It's good for what it is.
I had a good experience today during my visit. Even though I did not purchase, and I apologize because I definitely asked her name and I believe she said Casey, she had amazing customer service and tried to help find something similar to what I was looking for since this location didn’t carry the flavor I wanted. She definitely went above and beyond! Definitely would visit again!
I shop at this location frequently and always have a great customer service experience. I’ve gotten to know several of the employees there. Ms. Wolfe is typically working in the mornings when I come in. She’s always helpful and friendly, and makes a point to ask me how my day is going. She and the other employees there are great about answering questions and offering advice on new products and letting me know when things are on sale. The store has a nice variety of stuff that is reasonably priced.
Ryan was amazing and very friendly. He helped with all of my question and was very detailed in his explanations and advice for picking the right products to help me I will definitely be returning. I recommend everyone should come here for the wonderful help and information that the staff provided.
The Vault Modern Smoke and Vapor
9963 Warwick Blvd, Newport News, VA 23601





