I have shopped at the place for over a year have got a great friendship with the young man that works there I spend over 200.00 a month on product and yesterday I went to get a replacement for my Fogger vape and they didn't have the one I get so this new lady in there sold me two pods that didn't need charger get home and they need one so go back this AM and tell her what she sold me she got very hateful to me and I told her I was going to be out of 20.00 she just laughed I told her that 20.00 wea a lot to me to lose.She was on phone with someone else must of been the owner she gave me the right thing then I go to pay for something else I got and asked her to use my points she said okay but SHE DID NOT! If this is the way it's going to be I will go elsewhere.
Reviews
Had lots of parking here, they have over 15 games to play on. Anything you need or looking for is in here. The guy knows what he is talking about as well. Good friendly place. I'll give it a 8.4/10
Always give a great deal, and the staff is very friendly and helpful.
This place USED to be worth going to, the prices & variety made all the difference in the world but the knowledge of the previous worker and his recommendations was one of the reasons that I went here. Recently, I’ve noted that he doesn’t work there anymore- my husband and I saw him at Food Lion one day and spoke with him, even though there was a falling out, he still gave us recommendations— BUT going back there, it was horrid. As soon as you walk in the door, it’s like you are at a car lot— they are on you and staring at you like an alien, they do not provide any room to browse, it was really awkward just having someone stare at me while I was looking through the choices. If I had questions, he wasn’t able to answer them, even when I made a choice, he didn’t know what I was talking about. This has happened to me 3 times, after that, I’m OUT. I will not be returning. I want little places to succeed just as the big ones but if you do not have the knowledge or compassion to suit and satisfy your customers— it’s just not going to work out.
The opening hours are listed as 9:00 AM, but the store doesn't open on time, so I'm leaving this review. I called the number but there was no answer.
Galaxy Smoke Shop
52 Laurel Hill Rd Suit 104, Verona, VA 24482





