Very disappointed with my experience. I purchased a wax pen, and on my very first use, the hot wax exploded into my mouth and burned my lip. The wax immediately started leaking out of the pen, so I returned to the store to request a refund because the product was clearly defective. Instead of helping, the employee accused me of smoking the entire pen after I had only taken one hit. The customer service was dismissive, and they refused to stand behind the product they sold. I expected a defective product to be handled much more professionally. I won't be returning and hope they improve how they treat customers facing legitimate product issues.
Reviews
Miriam
Brandon Holman
They always stock nice lighters & Premium/Refined butane at a low price. The owner/sales associate is really nice & she'll even try to work with you on pricing if you are a regular!
Cee “Foreverlasting” LUV
Used to be my go to spot now their prices way to high never have the same thing twice customer service went down hill and the last one I purchase didn’t work in less then two days I’ll take my business elsewhere
Stacy Clark
Love my neighborhood smoke shop! The people there are always nice and prices are fair!
Lady boom
Horrible selection of vapes and over priced vapes either leak or don’t work
Smoke Shop
6527 Auburn Dr, Virginia Beach, VA 23464
Tobacco shop





