They need to learn to stay open till the end of what the hours say not close 30 minutes early in my face

This is THE CLOSEST smoke shop to our house but we will never use it again. It’s unfortunate that the man working there really doesn’t care for his occupation. He obviously didn’t care about me or my needs and I’m sorry I bothered him. I know now, and will tell everyone I know & that live around there, not to bother him too. We are a household of smokers- both cigarettes and vapes so he will miss some revenue I’m sure but I’m not going to spend my money where I get treated like I’m irrelevant & not important. I’m local for over 40years.. you can bet word of mouth about the treatment of a paying customer will make some impression. Why not just be kind? Why are you behind the counter if you’re grump and hate people? I can blow you off, bcuz I can get our stuff anywhere, like literally across the street🤣 , but some people would be really offended or even hurt by the treatment of this man snubbing their existence… You can change someone’s day with just a smile… you don’t even have to say a word. I pray this guy learns from his mistake & finds happiness too but I’ll never go back. That’s how much of a negative impression he made.

I usually spend a decent amount of money in this store. The owner is not accommodating for faulty products. Pen broke as I walked out of store. I realized that and came back. Said its not his problem. I even offered extra money for a working pen. He said to buy a new one. He would've made a 40$ sale off one pen. He refused. Now he has 30$ and lost a loyal customer. Good job guy.

So this place is a less than 5 minute walk from where I stay, so the location is good! I give it a 3 star rating because I come here pretty frequently, my sister also goes here & same for my dude - my issue is petty af' (probably to MOST of you though I bet lolz... ) Anyway, there has been numerous times that the damn cashier will keep my change after I pay! He has never tried to pocket any bills yet but the change is where he gets it! & It's usually not too much change & I've never had an issue with it & I still have never said one word about it! But then there's a day where I was in need of a lighter baaad & found a refillable cheapo on the counter & I was literally only a few cents short & he wouldn't cover it nor allow me to get it back to him on my next visit! SMH!! Especially after all the damn times those m****r f******s kept my measly few cents!! I thought with me doing that, that if I ever needed assistance in the future with covering something I wasn't too short on, that he wouldn't mind but ABSOLUTELY NOT. Not the pay it forward type of store smh.

I bought shisha from him and the flavor he sold me was MINT, not what I asked for. When I tried to exchange it he refused told me I had to buy a new one and acted like I was trying to scam him out of a 5 dollar shisha. Terrible experience wont return.